Sales Coordinator

3 weeks ago

Metro Manila Philippines Buscojobs Full time

Job postings (condensed system view):

Job Description - Sales Coordinator / Customer Service / Sales Support

Overview: Support sales teams by handling administrative tasks, coordinating with clients, and ensuring smooth day-to-day sales operations. Roles involve order processing, client communication, CRM updates, proposals, reports, and cross-functional coordination. Many listings indicate on-site work in Makati or Mandaluyong, with regional restrictions in some postings.

Responsibilities (selected from postings):

  • Process client orders using NetSuite Oracle and other company platforms; ensure timely fulfillment.
  • Assist clients with order tracking, changes, documentation, and issue resolution related to order fulfillment.
  • Coordinate with internal departments (warehouse, logistics, accounting) to ensure timely deliveries and proper documentation.
  • Upsell and cross-sell relevant products based on client profiles and purchase history; educate clients on alternatives when stock is unavailable.
  • Maintain CRM records, purchase histories, and interaction notes; prepare tailored proposals, quotations, and commercial materials.
  • Prepare sales proposals, presentations, and reports; track key metrics and KPIs.
  • Support onboarding of new clients and ensure smooth transactions; handle inquiries across calls, emails, chats, and social media with professionalism.
  • Coordinate with clients on orders, deliveries, and after-sales support; monitor status of bookings and shipments.
  • Coordinate with various departments to ensure alignment with sales plans and forecasts.

Qualifications (typical requirements across postings):

  • Bachelor’s degree in Business Administration, Marketing, Logistics, Customs Administration, or related field (varies by posting).
  • 1 year or more of experience in sales support, customer service, or order processing; early-career candidates may be considered in some postings.
  • Strong communication (verbal and written) and customer-oriented mindset.
  • Proficiency with MS Office; experience with CRM and order management systems (e.g., NetSuite) is a plus.
  • Strong organizational skills, attention to detail, ability to multitask, and cross-functional collaboration.
  • Willingness to work on-site; some listings require willingness to travel or field work.

Benefits and terms (from various postings):

  • Salary ranges vary by location and role (examples: Php 18k–264k monthly; daily rates in some postings).
  • Health insurance, paid training, opportunities for promotion, and permanent status potential in some postings.
  • Government-manded benefits, 13th-month pay, vacation and sick leave credits, and other standard benefits where listed.

Locations mentioned: Makati City, Mandaluyong City, Manila, and other NCR areas. Some postings indicate restrictions on applicants from certain regions.

Company examples cited in postings:

  • TOP Creamery (Product portfolio including customized/private label programs) – focus on brand ambassador role and upselling
  • Pacific Concord Container Lines, Inc. – Customer Service Coordinator with freight, import/export, and carrier coordination duties
  • Wonderzyme Inc. – Sales Coordinator with emphasis on CRM, KPI tracking, and cross-department coordination
  • Ingcoph Traders Inc. and other vendors – field and distribution-focused roles; some postings include on-site and travel expectations

Note: Some postings indicate the advertiser does not accept applicants from certain regions.

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