Voice Support
1 month ago
Provides information to the branch on the required documents for transactions in the brokerage account.
Reviews and approves brokerage account transactions and maintenance documents submitted by the branch through system service requests.
Educate the Financial advisors and Client associates on how to submit service request in Smart Station.
Receives, reviews, and approves service requests to update brokerage account information.
Explains policies and procedures related to brokerage services.
Add/remove account restrictions for upcoming or urgent trades.
ESSENTIAL QUALIFICATIONS
Completed at least 2nd year in college and/or Bachelor’s degree in any field
At least 1 year of voice support experience in any International Company
Strong communication skills
Experience in securities operations (e.g. trade processing, trade booking, brokerage services, derivatives, fixed income, etc.
Amenable to permanent night shifts that follow US holidays
Amenable to work onsite in Five Neo, BGC, Taguig City
BENEFITS
Competitive Compensation (Global In-House Company/ Global Capability Center)
Shuttle service to and from key point areas
Medical coverage plus free dependent on the first day of employment
Free parking space and provision for bike racks
Night differential pay for those who are eligible
Retirement Plan
Life insurance
Paid time off and sick leave with the option to cash out or carry over unused paid time off
Merit-based compensation or Pay-for-performance
Tuition Fee Reimbursement Program
Wellness Programs
In-house fitness center with personal trainer
Sleeping quarters
Free parking space and provision for bike racks
State-of-the art-building facilities – Basketball and Tennis courts, Olympic-sized track, amphitheater, karaoke rooms, onsite food options like Seattle’s Best, Barrio Fiesta, Fruitas, Potato Corner, Hen Lin, and more
-
Voice Support
1 month ago
Taguig, Philippines Ayuda Business Management Solutions Full timeWalkthrough the Financial Advisors and Client Associates (internal customers) in opening/closing and other transactions in a brokerage account in the system.Provides information to the branch on the required documents for transactions in the brokerage account.Reviews and approves brokerage account transactions and maintenance documents submitted by the...
-
Voice Support
1 month ago
Taguig, Philippines Ayuda Business Management Solutions Full timeWalkthrough the Financial Advisors and Client Associates (internal customers) in opening/closing and other transactions in a brokerage account in the system. Provides information to the branch on the required documents for transactions in the brokerage account. Reviews and approves brokerage account transactions and maintenance documents submitted by the...
-
Non voice Chats and Email Support
1 month ago
Taguig, Philippines IOPEX TECHNOLOGIES INC. PHILIPPINES Full timeJoin, lead, and succeed with iOPEX Technologies. Start your awesome journey today!Available roles:No BPO experience required:• Customer Service (Local Tagalog - Voice Account)• Customer Service (Local Tagalog - Non-voice Account)• Customer Service | Document Specialist (US Non-Voice Account )• Customer Service Associate (US Voice Account)With at...
-
Non voice Chats and Email Support
1 month ago
Taguig City, Philippines IOPEX TECHNOLOGIES INC. PHILIPPINES Full timeJoin, lead, and succeed with iOPEX Technologies. Start your awesome journey today! Available roles: No BPO experience required: • Customer Service (Local Tagalog - Voice Account) • Customer Service (Local Tagalog - Non-voice Account) • Customer Service | Document Specialist (US Non-Voice Account ) • Customer Service Associate (US Voice...
-
Non voice Chats and Email Support
1 month ago
Taguig City, Philippines IOPEX TECHNOLOGIES INC. PHILIPPINES Full timeJoin, lead, and succeed with iOPEX Technologies. Start your awesome journey today! Available roles: No BPO experience required: • Customer Service (Local Tagalog - Voice Account) • Customer Service (Local Tagalog - Non-voice Account) • Customer Service | Document Specialist (US Non-Voice Account ) • Customer Service Associate (US Voice...
-
Customer Support Analyst
2 months ago
Taguig, Philippines Eteam Workforce Private Corporation Full timeUrgent Needed:Customer Support AnalystWork Set Up: HYBRID BGC, TaguigSalary: up to 65k/monthTOOLS WILL BE PROVIDEDSkills Needed:Minimum of 2-3 years of relevant experience in customer support and/or financial services, crypto, technology.Experience with different channels of support, including voice, email and messaging.Phenomenal communication skills in...
-
Customer Support Analyst
2 months ago
Taguig, Philippines Eteam Workforce Private Corporation Full timeUrgent Needed: Customer Support Analyst Work Set Up: HYBRID BGC, Taguig Salary: up to 65k/month TOOLS WILL BE PROVIDED Skills Needed: Minimum of 2-3 years of relevant experience in customer support and/or financial services, crypto, technology. Experience with different channels of support, including voice, email and messaging. Phenomenal communication...
-
Customer Support Analyst
2 months ago
Taguig, Philippines Eteam Workforce Private Corporation Full timeUrgent Needed: Customer Support Analyst Work Set Up: HYBRID BGC, Taguig Salary: up to 65k/month TOOLS WILL BE PROVIDED Skills Needed: Minimum of 2-3 years of relevant experience in customer support and/or financial services, crypto, technology. Experience with different channels of support, including voice, email and messaging. Phenomenal communication...
-
Retail Voice Account
2 days ago
Taguig, Philippines Hr1001 Full time"please attached your cv or resume with email, phone number, home address and your full name"Summary:Communicate via inbound and/ or outbound voice-based and/ or non-voice-based communications in English or other languages to support customer care, telesales, credit and collections and/or remote technical support for clients. Use computerized system for...
-
Customer Support Operations Specialist
1 week ago
Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full timeAbout the RoleWe are seeking a highly skilled Customer Support Operations Specialist to join our team at Eteam Workforce Private Corporation. As a key member of our support team, you will play a crucial role in delivering exceptional customer experiences and providing top-notch support services.Key ResponsibilitiesProvide timely and effective support to...
-
Operations Team Lead
7 months ago
Taguig, Philippines RecruiterPH Full timeResponsibilities:• Conduct staff performance reviews, assess needs and cost/benefit analysis.• Manage multiple support channels; inbound voice, e-mail, social media and live chat.• Manage company systems for customer interaction and voice response.• Oversee system maintenance and upgrade implementation.• Monitor voice & non-voice metrics.Required...
-
Customer Support Representative
1 month ago
Taguig, National Capital Region, Philippines JK Network Services Full timeAbout JK Network ServicesWe are a reputable BPO company with 20 years of experience delivering top-notch voice and non-voice services.Our team is committed to excellence, and we're looking for talented individuals to join us in our mission.Job DetailsLocation: TaguigSalary: ₱20,000-35,000 per month (dependent on experience)Work Schedule: Shifting...
-
Technical Support Specialist
3 weeks ago
Mandaluyong and Taguig, Philippines Solid Lyndelle Manpower Services Inc. Full timeThe Technical Support Specialist role at Solid Lyndelle Manpower Services Inc. offers a dynamic and challenging work environment.Company Overview:We are a technology solutions company that prides ourselves on providing top-notch services to our clients. Our team is dedicated to delivering exceptional support and ensuring customer satisfaction.Estimated...
-
Tech Support Specialist
4 weeks ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeAt TASQ Staffing Solutions, we offer a competitive salary range of $80,000 - $110,000 per year.Job DescriptionWe are seeking an experienced Tech Support Specialist to join our IT Service Desk team. As a key member of our team, you will be responsible for providing technical support and service to all users, as well as providing technical assistance for the...
-
Customer Support Specialist
1 month ago
Mandaluyong and Taguig, Philippines Solid Lyndelle Manpower Services Inc. Full timeJob OverviewSolid Lyndelle Manpower Services Inc. is looking for a skilled Customer Support Specialist to join our team. As a Help Desk Coordinator, you will be responsible for handling customer complaints, providing solutions and alternatives within set time limits.About the RoleThis role involves managing large volumes of incoming calls, following...
-
Technical Support Representative
6 months ago
BGC Taguig, Philippines Nityo Infotech Full timeSalary: 30,000php + HMO and Group Insurance (given after training) + 10k completion bonus (5k on 3rd month/5k on 6th month) Location: BGC Taguig Setup: Hybrid - 10 days onsite reporting per month. – With shuttle service (Manila only) Schedule: Shifting (Morning, Mid, Night) Qualifications: - College Level/Vocational/Bachelors Degree of any course - 6...
-
Technical Support Representative Specialist
3 weeks ago
BGC Taguig, Philippines Nityo Infotech Full timeWe are seeking a skilled Technical Support Representative to join our team at Nityo Infotech.As a Technical Support Representative, you will be responsible for handling customer inquiries, incidents, and service requests in a professional and timely manner.Your key responsibilities will include:Providing accurate and concise information to customers...
-
Technical Support Representative
6 months ago
BGC Taguig, Philippines Nityo Infotech Full timeSalary: 30,000php + HMO and Group Insurance (given after training) + 10k completion bonus (5k on 3rd month/5k on 6th month) Location: BGC Taguig Setup: Hybrid - 10 days onsite reporting per month. – With shuttle service (Manila only) Schedule: Shifting (Morning, Mid, Night) Qualifications: - College Level/Vocational/Bachelors Degree of any course - 6...
-
Operations Team Lead Specialist
1 month ago
Taguig, National Capital Region, Philippines RecruiterPH Full timeAbout Our OpportunityWe are seeking a highly skilled and experienced Operations Team Lead Specialist to join our team at RecruiterPH. This is a fantastic opportunity for someone who wants to take their career to the next level.Job Summary:The Operations Team Lead Specialist will be responsible for leading and managing multiple support channels, including...
-
Operations Team Lead
7 months ago
Taguig City, Philippines RecruiterPH Full timeResponsibilities: • Conduct staff performance reviews, assess needs and cost/benefit analysis. • Manage multiple support channels; inbound voice, e-mail, social media and live chat. • Manage company systems for customer interaction and voice response. • Oversee system maintenance and upgrade implementation. • Monitor voice & non-voice...