Foundever Pioneer Mandaluyong

4 weeks ago

Mandaluyong, Philippines JobsAvenuePH Full time

Overview

This is part of the External Referral Program by XRP – John Christopher Briagas .

Apply now and be referred to top BPO employers with added guidance and support

Job Description

We’re looking for enthusiastic and tech-savvy individuals to join our growing customer service team

As a Call Center Agent , you’ll handle inbound and/or outbound calls, assist customers with their inquiries, resolve concerns, and provide outstanding service — all while representing top global brands.

Key Responsibilities
  • Handle customer concerns and questions via phone calls
  • Provide accurate information and resolve issues in a timely manner
  • Document customer interactions using internal systems
  • Escalate complex issues to the appropriate department when necessary
  • Maintain a positive and professional tone in every interaction
  • At least 18 years old
  • Completed Senior High School (or High School under the old curriculum)
  • Good English communication skills
  • Basic tech knowledge (navigating computers, troubleshooting apps/devices)
  • Willingness to learn and work in a fast-paced environment
  • Amenable to shifting schedules and working onsite or hybrid (depending on site)
Why Join Us?
  • Competitive salary + performance bonuses
  • Paid training and clear career growth path
  • Supportive team and inclusive culture
  • HMO and other benefits
Locations

Multiple locations hiring nationwide

This is part of the External Referral Program by XRP – John Christopher Briagas .

Apply now and be referred to top BPO employers with added guidance and support

#J-18808-Ljbffr

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