Philippines - Dental Back Office Representative

3 days ago

General Santos, Philippines Tier1usa Full time

Job Description As a Dental Back Office Representative , you’ll help keep our billing and/or insurance operations running smoothly. This role isn’t just about billing or insurance—you might also manage patient communication or other administrative tasks—it will depend on each client’s needs. Whether verifying insurance, answering billing questions, or helping with everyday tasks, your work will make things easier for patients and providers. Key responsibilities Dental Insurance verification: Confirm patients’ insurance coverage details, verify eligibility, and enter data with precision. Dental billing: Review claims, prepare invoices, and ensure billing is accurate and smooth. Insurance claims submission: Process and submit insurance claims efficiently to facilitate quicker reimbursements. Data entry and documentation: Accurately record patient information, insurance details, and billing codes. Provide real-time assistance, answering inquiries about billing, insurance claims, and account-related topics with a friendly approach. Collaboration and communication: Work closely with team members, sharing updates and escalating issues when necessary. Problem solving: Address issues patiently and proactively, adopting a solutions-focused mindset and escalating complex matters appropriately. What you’ll bring to the team Experience in dental billing or dental insurance verification An eye for detail – You’re someone who catches the small stuff because you know accuracy matters. Comfort with tech – You’re at ease with online tools, dental software, and chat platforms, and you pick up new systems quickly. Great communication skills – You’re friendly, clear, and can explain complex info in a way anyone can understand. A problem-solving mindset – You’re proactive, positive, and love tackling challenges as they come. Empathy and patience – You bring a compassionate, patient‑centered approach to sensitive healthcare topics. A willingness to learn – You’re adaptable, curious, and always ready to grow your skills. #J-18808-Ljbffr

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