Accounts Receivable Coordinator

3 weeks ago


Taguig, Philippines Canon Australia Full time

Overview

Accounts Receivable Coordinator role at Canon Australia.

Responsibilities
  • Customer Relationships (external and internal): Communication with internal and external customers (both written and verbal) to be professional and consistent with the goal of providing excellent customer service.
  • Query Resolution: Ensure all billing and debt related queries are resolved efficiently and professionally, leading to timely payment of invoices. If delays occur, inform the customer. When a query is referred to another business unit, the team remains responsible until fully resolved and the customer is contacted.
  • All queries to be resolved within agreed SLA’s.
  • Allocation of Payments: Ensure all payments are applied to customer accounts within SLA, and undertake daily duties related to timely allocation of payments.
  • Data Entry: Ensure all manual billing forms are entered into the billing system daily with no carryovers or errors.
  • Sequence Reporting: Use Sequence Reporting to follow up on missing AR19 forms to ensure all revenue is captured.
  • ASM / DPM Management & Coordination: Administer and coordinate Automatic Stamping Machines & Digital Postage Meters.
  • Projects: Actively participate in projects as necessary, including systems projects that interface with Billing and Credit systems to add value and aid strategic initiatives.
  • Team Membership: Assist the Manager and other Accounts Receivable and Group Finance team members to achieve deadlines and objectives.
  • Personal Development: Keep accounts receivable skills up to date and recommend appropriate training to the Manager to align with business requirements.
  • Continuous Improvement: Identify and eliminate inefficient work practices; monitor and review processes and make recommendations for enhancements; maintain a continuous improvement view of end-to-end processes.
Notes

The original description did not include explicit qualification requirements. If provided, qualifications should be added here to define the minimum criteria for applicants.

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