Call Center Representative

6 days ago


Quezon City, Philippines StackPH Full time

Provide exceptional customer service and support to clients through various communication channels. Handle incoming calls and inquiries, addressing customer needs and resolving issues efficiently. Maintain accurate records of customer interactions and transactions. Assist in scheduling appointments and coordinating with relevant departments. Demonstrate strong problem-solving skills to identify and resolve customer concerns. Requirements Educational Qualifications: College Diploma or equivalent Experience Level: Junior: 6 months BPO experience Skills and Competencies: Proficient in English language, strong customer service orientation, excellent problem-solving skills, ability to manage scheduling tasks, familiarity with call center operations, and technical proficiency. Responsibilities and Duties: Ability to multitask and prioritize workload in a fast-paced environment Qualities and Traits: Strong communication skills, patience, empathy, and a positive attitude towards customer service. #J-18808-Ljbffr



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