Operations Administrator | Hybrid/WFH

1 week ago

Makati, Philippines Epic Healthcare Staffing Shared Services, Inc. Full time

About the Position: Epic Special Education Staffing is looking for an Operations Administrator who will be supporting the Operations department and all teams to ensure processes and procedures are in place and the business is operating successfully. This position reports to the Operations Team Lead and Manager. About Us: Epic Special Education Staffing is a high-touch staffing firm that uniquely caters to school districts across the nation to provide highly in-demand talent to support special education services, as well as other hard-to-fill specialty clinical positions needed in schools. What You'll Do: Support to Operations team with processes and procedures amongst all teams including process documentation, testing the process within the ATS and utilizing reporting to monitor how the process is working Analysis of reports monitoring our systems and processes to ensure functionality Provide timely support to the team for all support inquiries Special Projects as needed Collaborate with the Operations Team to maintain a clean database by reviewing and auditing all aspects of the ATS (reports, dashboards, contacts, lists, etc.) Collaborate with all teams and team members on inquiries, questions, and solutions Data entry and analysis utilizing the ATS and Excel Complete various administrative tasks as defined by the projects you are working on Other duties as assigned What You'll Bring: 1-3 years of related experience Healthcare administration experience required Outstanding communication skills – both verbal and written with aptitude in problem-solving Experience in data collection, entry, and reporting with great attention to details and confidentiality Computer savvy with working knowledge of relevant software (ex: Salesforce, Microsoft Suite, Erecruit, etc.) Skilled knowledge of Excel reporting is highly desired Proficiency in Excel basic formulas required Outstanding organisational and time management skills Communicates clearly, concisely, and professionally, verbally and in writing Adapts to the needs of the company by demonstrating flexibility Incorporates and demonstrates Epic's Core Values when collaborating with all internal and external teams Self-starter that proactively plans out their day to accomplish tasks independently Effectively balances multiple priorities simultaneously and meets deadlines Utilises critical thinking to analyse and establish a plan prior to taking action Energetic and can work in a fast-paced environment. Flexible and able to adapt to sudden changes. Work visa sponsorship available for suitable candidates What's in store for you at Epic? Competitive salary package, quarterly performance bonus HMO (medical and dental) & Life Insurance coverage Paid vacation and sick leave credits. All unused leave credits are convertible to cash by end of the year Additional Covid-19 vaccine and birthday leave credits Extra allowances will be given for WFH set-up such as internet subsidy and transportation allowance for WFO set-up Medicine & Optical reimbursements Company-Provided Equipment Potential Hotel Accommodation during Onboarding Perfect Attendance bonus Career development and advancement opportunities #J-18808-Ljbffr

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