Benefits Specialist | Hybrid/WFH
6 days ago
About the Position: Epic Staffing Group is looking for a(n) Benefits Specialist who will be responsible in reviewing deductions, track catchups, and collaborate with providers, internal teams, and external departments. Additionally, this role will assist in benefits presentations, support team members post-training, and participate in departmental projects and training sessions. Core Functions: Provide customer service via inbound and outbound calls, email, and text. Serve as the primary contact for incoming calls. Master QLE and benefits-related processes, including onboarding and offboarding. Handle benefit inquiries requiring research (e.g., Summary Plan Description) and escalate complex issues. Collaborate with providers, internal teams, and external departments on benefit-related matters. Ensure accuracy of received documents and escalate as necessary. Run weekly reports and follow up on benefits notices for renewals, extensions, and confirmations. Ensure activation of benefits coverage and distribution of insurance cards. Process benefit terminations in ADP and send COBRA packets as required. Assist in reviewing benefit deductions and tracking catchups. Participate in benefits presentations and assist in Q&A sessions. Support benefits assistants through shadowing and guidance post-training. Escalate concerns to senior team members or the Team Leader. Attend required training and complete assigned departmental projects. Experience and Education: Bachelor's degree in HR, nursing, or a related field. 1–2 years of HR or benefits-related experience. Experience in high-volume customer service. Familiarity with U.S. corporate benefits. Advanced computer and communication skills. Proven success in a fast-paced, high-growth environment. Experience working with multiple benefits administration systems required. Ability to work in a flexible hybrid arrangement combining office and remote work. Knowledge, Skills, and Abilities: Strong communication skills, both verbal and written. Effective interpersonal and public communication skills. Critical thinking skills for resolving complex benefit scenarios Ability to manage multiple priorities and meet deadlines. Strong team building and relationship-building skills. Proficiency in Windows-based software, including Word, Excel, and Airtable. Ability to perform under deadlines and high-performance expectations. #J-18808-Ljbffr
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Benefits Specialist
6 days ago
Makati, Philippines Epic Staffing Group Full timeAbout the Position Epic Staffing Group is looking for a(n) Benefits Specialist who will be responsible for reviewing deductions, tracking catchups, and collaborating with providers, internal teams, and external departments. Additionally, this role will assist in benefits presentations, support team members post-training, and participate in departmental...
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Document and Data Specialist
4 weeks ago
Makati, Philippines Marine Benefits, Inc. Full timeOverview Hybrid - Makati 1-3 Yrs Exp Bachelor Full-time Job Description Government Mandated Benefits Insurance Health & Wellness Health Insurance Others Profit Sharing Free Meals, Retirement Plan Bereavement Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave Work-Life Balance Flexible...
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Medical Care Coordinator
4 weeks ago
Makati, Philippines Marine Benefits Full timeOverview Marine Benefits Inc. provides medical insurance services to seafarers and their families. Established in 2007 to develop globally focused insurance solutions, Marine Benefits offers medical, disability, and life insurance for international seafarers and their families. Job Description Provide 24/7 quality customer service to global clients and...
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Benefits Specialist
1 week ago
Makati City, National Capital Region, Philippines Epic Healthcare Staffing Shared Services, Inc. Full time ₱900,000 - ₱1,200,000 per yearAbout the Position:Epic Staffing Group is looking for a(n) Benefits Specialist who will be responsible in reviewing deductions, track catchups, and collaborate with providers, internal teams, and external departments. Additionally, this role will assist in benefits presentations, support team members post-training, and participate in departmental projects...
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Client Service Assistant
2 days ago
Makati City, National Capital Region, Philippines Marine Benefits Full time ₱250,000 - ₱500,000 per yearCompany DescriptionMarine Benefits is a global leader in insurance solutions for seafarers and their families, with a focus on the maritime industry. The company is headquartered in Bergen, Norway, and strives to provide innovative crew insurance solutions to increase the attraction and retention of crew members. Marine Benefits is a subsidiary of the...
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Medical Coordinator
19 hours ago
Makati, Philippines Marine Benefits Full timeOverview Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Marine Benefits Role MCC Officer-in-Charge at Marine Benefits Company Description Company Description: Marine Benefits Inc. provides medical insurance services to seafarers and their families. Established in 2007 with the purpose of developing truly...
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Medical Care Coordinator
1 week ago
Makati City, National Capital Region, Philippines Marine Benefits Full time $40,000 - $100,000 per yearCompany Description:Marine Benefits Inc. provides medical insurance services to seafarers and their families. Established in 2007 with the purpose of developing truly global insurance solutions for international seafarers and their families, providing them medical, disability, and life insurance.This is the perfect career move for someone looking for a...
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Medical Coordinator
5 days ago
Makati City, National Capital Region, Philippines Marine Benefits Full time ₱400,000 - ₱600,000 per yearCompany Description:Marine Benefits Inc. provides medical insurance services to seafarers and their families. Established in 2007 with the purpose of developing truly global insurance solutions for international seafarers and their families, providing them medical, disability, and life insurance. This is the perfect career move for someone looking for a...
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IT Assistant
3 weeks ago
Makati, Philippines Crowdsource Solutions Full timeQualifications: - Exposure to common coding languages: JavaScript, C++. - Experience building websites. - Familiar with site builders: Wix, WordPress, Shopify, Webflow. - Exposure to design tools like Canva or Adobe Photoshop. - Must have a quiet, conducive environment to work. - Candidate should be design/artistically inclined. - Must own a computer/laptop...
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Social Media Specialist | Hybrid/ WFH
19 hours ago
Makati, Philippines Epic Healthcare Staffing Shared Services, Inc. Full timeJOB SUMMARY The Social Media Specialist is responsible for supporting the execution of social media strategies across multiple brands, focusing on content creation, community engagement, and social media management. The role will be responsible for maintaining content calendars, crafting engaging posts, monitoring performance, and collaborating with internal...
