IT Support Specialist

1 day ago


Muntinlupa, Philippines YourBookkeepersOnline (YBO) Full time
Responsibilities
  • Providing remote technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectively
  • Troubleshoot and resolve IT problems, identifying root causes, and/or escalating to supplier or partner organisations as required, to minimise downtime and disruptions
  • Remotely install, configure, and maintain computer systems, mobile devices, software, printers, and peripherals to ensure optimal performance and security
  • Managing system user accounts and access permissions, ensuring data security and compliance with company policies
  • Log, manage and respond to IT support tickets and inquiries via various channels, such as email, phone, or ticketing systems, and documenting solutions and resolutions
  • Providing training and guidance to end-users on IT tools, applications, and best practices to enhance their productivity and technical proficiency
  • Monitoring and maintaining IT inventory, including hardware and software licenses, and assisting with procurement as needed
  • Collaborating with the IT team to implement IT projects, upgrades, and system improvements, contributing to the overall efficiency of IT operations
  • Staying updated with the latest technology trends and advancements in IT support, continuously enhancing technical skills and knowledge
Minimum Qualifications
  • Possess a Degree in Information Technology / Computer Science, or a related field
  • A minimum 3 - 5 years prior experience providing support in three or more of the following areas: Windows 10/11, M365, Active Directory / Azure AD, SharePoint, Teams, and Xero
  • Experience with remote support and management applications (e.g. TeamViewer, AnyDesk, VNC) and help desk software (e.g. Freshdesk, Zendesk, Jira)
  • Proficiency with Microsoft Office products, particularly Excel
  • Possess strong attention to detail and problem-solving skills
  • Well-developed English written and verbal communication skills
#J-18808-Ljbffr

  • Muntinlupa, Philippines Sinch Full time

    About Sinch Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns,...


  • Muntinlupa, Philippines Xurpas Enterprise, Inc Full time

    As a member of IT Application Management, the TIBCO Technical Support Specialist will assume a key role in day-to-day support of integration processes and frameworks, primarily leveraging the TIBCO product stack at Essilor of America. He/She will maintain and provide support for reported issues identified by our user community. He/She, as part of the...


  • Muntinlupa, Philippines Integrated OS Full time

    Overview Integrated OS Muntinlupa City, National Capital Region, Philippines Get AI-powered advice on this job and more exclusive features. Unleash Your Talents with Us! Hi there, our future IT & Systems Support Specialist ! Happy to see YOU here. Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering...


  • Muntinlupa, Philippines Process Street Full time

    Overview Process Street is an AI software and compliance operations platform startup from San Francisco. We help our customers build, document, automate, and track recurring workflows. Our platform automates the work, enforces the standards, and proves compliance so our global customers can run their businesses. We service over 3k customers around the world,...

  • HR Specialist

    23 hours ago


    Muntinlupa, Philippines TalentPop App Full time

    Overview We’re Hiring: HR Specialist - Administrator TalentPop is seeking an HR Specialist - Administrator to join our HR Department. This role is ideal for HR professionals who want to grow their career and contribute to a people-first, high-performing team. Position Details Role: HR Specialist - Administrator Team: HR Department Status: Full-time ...

  • Finance Specialist

    1 day ago


    Muntinlupa, Philippines SGS Full time

    SGS Muntinlupa City, National Capital Region, Philippines Finance Specialist (P2P, R2R, B2C) SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence,...


  • Muntinlupa, Philippines SGS Full time

    We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description REPORTING LINE Directly to Category...


  • Muntinlupa, Philippines Virtual Assist Full time

    4 weeks ago Be among the first 25 applicants We are seeking for a Marketing Specialist that will be responsible for developing and executing marketing strategies that drive brand awareness and client engagement. You will collaborate with cross-functional teams to create marketing campaigns, analyze performance data, and identify opportunities for...


  • Muntinlupa, Philippines Center for Reading Assessment and Intervention, Inc. Full time

    Overview The Center for Reading Assessment and Intervention (CRAIN) is dedicated to raising learners to read with competence, ease, and joy. As a founding member of the Council of Reading Intervention Specialists (CORIS) in the Philippines, CRAIN upholds high standards and integrity in practice. The company provides one-on-one teaching through...


  • Muntinlupa, Philippines E-Solutions IT Services Full time

    Talent Acquisition Operations Team Member E-Solutions IT Services On-site - Muntinlupa | 1-3 Yrs Exp | Bachelor | Full-time Job Description We are looking for a detail-oriented and proactive Talent Acquisition Operations Team Member to provide essential support in delivering seamless and efficient recruitment processes. This role focuses on operational,...