Technical Support Representatives--Up to 30k--Weekends Off

1 week ago


Metro Manila Philippines Caldwell Communications Full time

Overview

Technical Support Representatives--Up to 30k--Weekends Off | Caldwell Communications

Responsibilities
  • Communicates with customers on the phone or in writing to address concerns.
  • Resolves customer issues on the first contact whenever possible without transferring the call.
  • Matches customers’ needs to clients’ products, solutions, and services.
  • Uses settlement and influencing abilities to recover objections and secure customer buy-in.
  • Communicates specific information to internal and external clients and shares understanding with colleagues.
What We Offer
  • An open, friendly, and professional work environment.
  • A professionally and personally rewarding career.
  • Opportunities to grow and be promoted within the company.
  • Performance incentives and employee perks and benefits.
  • Competitive Salary; 13th Month Pay; HMO with 3 free Beneficiaries on Day One.
  • 20% ND Maternity/Paternity Leave; Retirement/Life Insurance for Qualified Staff.
  • Work-life Balance Programs.
Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Advertising Services

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