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Technical Support Representative for Non-Voice Role/Up to 28k pay

4 weeks ago


Metro Manila Philippines Caldwell Communications Full time

Job Overview

Join our team as a Technical Support Representative for a non-voice role, with a competitive salary of up to 28k. We offer an industry-leading benefits package, including competitive salary, 13th month pay, HMO, and opportunities for rapid career growth.

We are looking for candidates with excellent English communication skills, and BPO experience is a plus. The ideal candidate will be able to work onsite, within 25-35 km of our location.

Job Responsibilities
  • Answer phone calls and provide important information/assistance to clients
  • Check mail, fax, and internet mail to provide customer assistance
  • Communicate with customers on the phone or using written correspondence to take care of concerns
  • Answer participant questions and talk to participants to achieve a full understanding of what critical information is being asked
Qualifications
  • Open to candidates who completed college, with no experience required
  • Open to high school and senior high school graduates with BPO experience
  • Excellent to above-average English communication skills
  • Can do onsite work

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are looking for a challenging and rewarding role, please apply now.

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