Business Development Manager

4 weeks ago

Metro Manila Philippines MicroSourcing Full time

1 day ago Be among the first 25 applicants

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Position: Business Development Manager - Internal Sales (Senior)

Work setup & shift: Onsite, Day shift

You'll have:

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

As a Business Development Manager - Internal Sales (Senior) you will:

Embody the ‘Yes We Can’ ethos in all aspects of the role and responsibilities.
Generate new business and manage incoming leads to ensure the growth of the company.
To maintain and foster relationships with existing customers, both local and national.
Adhere to and implement all company procedure and policies.
Grow the sales of Hospitality, Heaters, Industrial and LPG markets.
Maintain and defend customers from competitors with the upmost urgency.
Being pro-active in recognizing current and prospective customer needs.
Support branch staff and sales team as required to obtain larger LPG, hospitality, and industrial customers.
Maintain market awareness at all times and to represent the company in a positive and professional manner, recognizing the key role you have as primary contact between the customers and the company.
Work in a team environment and work together to maximize the productivity of the team.

Safety, Compliance and Training

Embody the Safety Vision “Think SAFE, Work SAFE, Live SAFE” and Safety Expectations within all facets of the site and role
Ensure a safe workplace for all staff, visitors and customers reporting all risks / hazards / incidents / near misses and accidents
Actively participate and facilitate safety risk assessments including Ready for Start-up Review (RFSR), HAZOP, MOC, HAZID and Design reviews
Participate in the Emergency Response Plan (ERP) and help facilitate activities that are planned for the site
Understand the Critical Risks, the Controls and Enablers as per the Critical Risk Handbook and how they pertain to your role
Ensure all staff, visitors and contractors operate within safety rules including Permit To Work (PTW) requirements
Ensure safety is at the forefront of all tasks and activities.
Maintain safety, tidiness and housekeeping throughout all offices and vehicles.
Completion of all training by the required deadlines
Constantly improving knowledge of all gases and products
Achieve company and branch sales targets.
Achieve internal sales KPI’s.
Manage multiple sales inboxes, managing leads/queries on a local level and delegating enquiries nationally.
Manage the Capricorn non trading list contacting potential new customers.
Prepare and provide proposals to new and existing customers.
Track sales metrics on a weekly quarterly and monthly basis.
Proactively develop new business opportunities through research and cold calling via daily phone calls and email, adhering to cold calling KPI’s and standards.
Research for potential leads from business directories or digital resources.
Contact prospective customers immediately and as requested.
Follow up all prospective customers as agreed by you with the customer.
Support the external sales team and management.
Ensure all information given on application forms and Gas Supply Agreements (GSA) are correct and completed. All paperwork must be handed in within 48 hours.
Liaise with the Accounts Department regarding money owing, stop supply and all general account issues.
Maintain and update accurate notes in CRM system as well as records according to necessity and instructions.
Complete detailed monthly sales and activity reports. This includes new customers, prospective customers, cold calling and lead activity, competitor activity and future activity.
Promoting the benefits of company products.
Ensure customers experience a smooth transition when signing with the company.
Other tasks as required from time to time.

KPIs

Daily cold calling KPI 60/1200 monthly
Leads 200 monthly
New Customers 20+
Conversion Rate of Cold Calling 1:6

What You Need:

Minimum 2-4 years’ experience in a similar role.
Experience in B2B solution prospecting
Experience in new business sales.
Experience in internal sales.

Preferred Skills:

Exceptional communication skills, both written and verbal.
The ability to establish productive, professional relationships at all levels of the business, including liaising with many departments and specialties to achieve positional objectives.
Strong negotiation skills including the ability to elicit desired results.
Strong organisational and time management skills.
Sales Driven and customer centric approach.
Great telephone manner.
Intermediate computer and reporting skills

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

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Seniorities and Employment

Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Business Development and Sales
Industries: Business Consulting and Services and Outsourcing and Offshoring Consulting

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