Front Desk Supervisor

4 weeks ago


Manila, Philippines MangoJob Full time

  • Greet and welcome guests in a courteous manner.
  • Manage check-in and check-out processes efficiently.
  • Manage front desk operations, greet visitors, schedule appointments, and handle inquiries.
  • Answer phone calls and address guest inquiries.
  • Maintain accurate records of reservations and payments.
  • Provide information about hotel services and local attractions.
  • Assist in administrative tasks and ensure front desk area is tidy.
  • Job Title: Front Desk Officer
  • Educational Qualifications: Bachelor’s degree required.
  • Experience Level: 1-3 years of experience in a customer-facing role.
  • Skills and Competencies: Strong communication, customer service, time management, and problem-solving skills essential.
  • Working Conditions: Office environment, requires interaction with diverse individuals.
  • Qualities and Traits: Professional demeanor, positive attitude, and adaptability to fast-paced situations are vital.
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