Customer Care Associate

3 weeks ago


Makati, Philippines Cagayan State University Full time

Customer Care Associate responsible for assigning, tracking, and maintaining customer concern databases in Makati, Metro Manila. Your Role Here’s what you will be doing: Assign escalated customer concerns/cases from Senior Management, BSP, Contact Center, and other units to Customer Care Officers daily. Maintain the department database for tracking customer concerns/cases daily. Handle administrative functions of the department for compliance and regulatory purposes. About You The company is looking for: Bachelor's degree holder (any course) Good communication skills and basic customer service skills Fresh graduates are welcome to apply Proficient in Word, Excel, PowerPoint, and other MS Office tools Attention to detail for database management Basic data entry skills for database encoding This job may close before the stated closing date, you are encouraged to apply as soon as possible. #J-18808-Ljbffr



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