Strategic Account Management Senior Executive

2 weeks ago


Makati, Philippines Aon Full time

Strategic Account Management Senior Executive . Are you a strategic professional with expertise in client management and broking? Aon is seeking a Strategic Account Management Senior Executive . This position is primarily responsible for fostering strong strategic key client relationships through diligent account management of a portfolio of business or client accounts. Key responsibilities include maintaining existing business relationships with key client executives, identifying opportunities to expand engagement through product offerings and solutions tailored to meet client needs, and supporting overall business growth. Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Develops and executes client/account strategy together with stakeholders within the organization which will include strategic coordination of broking, servicing and sales activities with assigned clients and prospects to retain clients and achieve annual growth targets. Provides risk capital and human capital solutions to large and multinational corporations. Manages the renewal process with existing clients, including developing the renewal strategy, negotiating the product, rates and benefits mix. Develops reporting strategies and presentation materials that thoroughly represent Aon’s services and value proposition to the client. Stay on track and increase year on year client retention ratio. Coordinate, align and focus on the best resources to retain business, expand product offerings and/or create additional business opportunities. Support the growth planning framework including a regular and dynamic focus on the Market Assessment process. Coordinate with regional/global Specialty counterparts to seamlessly transfer technical knowledge to the Philippines team relating to the assigned Specialty. Provide advice to clients and colleagues on market conditions that include existing coverage and capacity, pricing environment, available coverage enhancements, etc. within scope of responsibility. Assist the Account Management and Claims colleagues in claim cases requiring technical guidance, especially in situations involving the assigned Specialty area. Provide guidance in program design and review policy wordings to ensure it is fit‑for‑purpose based on the client’s risk profile and risk transfer objectives. Develop market placement strategies in coordination with the CBO and/or Specialty Broking Leader as well as the Broking Center colleagues, if applicable. Implement technical reviews of insurance programmes and placement plans including those handled directly by the Account Management team. Negotiate with underwriters to secure the appropriate terms and conditions aligned with the established programme design. Prepare underwriting submissions, placement slips, insurance contracts, endorsements and other relevant broking documents in coordination with insurance carriers and/or Broking Center. Coordinate with carrier contacts and Broking Center colleagues to facilitate the documentation process to meet turn‑around‑time target. Handle the placement process independently. Engage with carrier contacts and Broking Center/Specialty Broking colleagues on a regular basis to maintain key market relationships. Actively participate in business development initiatives and client/prospect presentations. Assist the Account Management colleagues in promoting best practices in braking, the regular use of standardised templates, archiving of broking files, peer review process, and compliance matters. Collaborate, whenever possible, with other colleagues on growth opportunities. Work closely with Account Management Team to ensure overall account profitability with a value‑based approach for the scope of services and costs associated with the client plan. Negotiate Aon compensation for services, whether fee or commission‑based, in line with regional/global protocols. Ensure that the full value of involved Aon specialists and practice groups is promoted and articulated to clients and prospects. Work closely with the CBO and Specialty Broking Leader to ensure client/prospect’s needs and expectations are adequately met. Apply company policies and procedures to deliver varied technical and professional activities. Aligns with laws and regulations. Skills and experience that will lead to success Demonstrate resilience; the flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change. Demonstrated record of professional success and a passion for data‑driven insights. Resilience and adaptability to meet multiple demands, changing priorities, and a dynamic environment. Effective communication and relationship‑building skills at all organisational levels. Ability to develop practical solutions to complex challenges. Client‑focused approach with a commitment to delivering valuable outcomes. Results‑oriented mindset with accountability for performance. Capability to work independently, prioritise tasks, and manage workflow efficiently. Strong analytical skills with attention to detail. Proficiency in engaging with internal and external stakeholders to resolve issues. Sound judgement in applying procedures and making recommendations. Confident presenter to both colleagues and clients. Influential, decisive, and skilled in both verbal and written communication. Advanced proficiency in MS Word, Excel, and PowerPoint. Bachelor’s degree (any four‑year course) and at least five years’ experience in insurance, financial services, or management consulting preferred. How this oppurtinity is different This opportunity offers the chance to become a key member of a high‑performing professional team within a global organisation known for providing meaningful career paths and rewarding experiences. This is a great opportunity to become a fundamental member of a highly professional team. Aon is a global organisation which strives to provide meaningful career paths for its employees, come on board and reap the rewards. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of work‑style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working Our continuous learning culture inspires and encourages you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. #J-18808-Ljbffr


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