Crew Logistics Coordinator

4 weeks ago

Manila, Philippines V.Group Full time

V.Group Manila, National Capital Region, Philippines Job Overview V.Group is a global leader in ship management and marine services. We add value to a vessel’s operations by providing quality and efficiency in every sector. Location: Philippines, Work Location: Manila Job Summary The Crew Logistics Coordinator executes timely, efficient, and cost-effective crew change logistic arrangements for on-signing and off-signing seafarers across all vessels within the group. Key Responsibilities And Tasks Arrange crew logistic support such as flights, hotel, immigration requirements, and other transportation needs for on-signing and off-signing seafarers. Communicate and coordinate with vessel Masters, fleet cells, mobilisation cells, port agents, travel providers, and customers on crew change logistics arrangements. Ensure that crew change arrangements are undertaken within operational and budgetary requirements. Maintain accurate records in ShipSure and ticketing platform on ongoing crew change arrangements. Use the required technology in arranging crew change logistics. Drive and deliver on set objectives and KPI’s of the crew logistics centre. Ensure handing over service requests/transactions to next duty shift colleagues is complete and support seamless operations. Attend on weekend/holiday duties as required to achieve 24/7 support for crew change travel arrangements. Attend toll-free numbers to aid seafarers with travel-related issues or requirements arrangements. Other tasks that may be assigned by the line manager as needed by operations. What We Offer V.Group can offer you a market-leading salary and benefits package, in addition to significant opportunities for career growth and personal development. Requirements Essential: 2-3 years in a crewing company. Experience in arranging crew change logistics activities for seafarers. Personal Skills: Good communication (oral and written) skills. Good organisational and planning skills. Good analytical and problem-solving skills. Good interpersonal skills with the ability to engage and interact with people at all levels. Technology savvy. Self-starter and able to perform tasks with minimal supervision. Results-oriented. #J-18808-Ljbffr

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