Service Support Specialist

4 weeks ago


Cebu City, Philippines Evolution Gaming Limited Full time

We are looking for someone to deal with different tasks assigned for the duration of the shift and provide professional service to the customers. Key Responsibilities Ensure that all tables are operational without interruptions. Handle all real-time incidents on the gaming floors related to the following components of operations: hardware, software, and connection. To fix game irregularities on the tables: Game Presenters’ mistakes and software issues. To prepare shift reports for the Management. Qualifications Quick thinking and attention to detail. Analytical skills and multi-tasking. Ability to work under pressure and make decisions in stressful situations. Good English skills (both verbal and written). Basic PC software knowledge and excellent command of Microsoft Office products in particular. High amount of game knowledge will be considered as an advantage. Must be able to work shifts (Morning, Afternoon, Night) in a flexible schedule including weekends and public holidays. Bachelor degree in IT or any related courses. #J-18808-Ljbffr


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