Learning & Development Administrator

Design the Future of Learning – Grow with Smartsourcing, a 4-Time Best Company to Work For

Hi We're Smartsourcing — and we’re looking for a full-time , on-site Learning Experience Designer to help shape how our people learn, grow, and thrive.

If you’re a creative thinker who loves turning complex ideas into engaging, user-friendly experiences — from designing sleek learning interfaces to crafting unforgettable content — this is your moment. Join a workplace where growth, innovation, and authenticity aren’t just buzzwords — they’re how we learn and work every day.

Where You'll Be: JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu

About the Role

As a Learning Experience Designer , your responsibilities will include serving as the Learning Systems super user, creating engaging, fun, and clear system communications, designing and updating the user interface to be clear, simple, easy to navigate, and easy to update, as well as creating learning resources.

Some of the things we expect you to do are to:

• Update and create engaging messaging and communication delivered via the Learning Management System (LMS).
• Design System UX interfaces to enhance user experience.
• Design icons, branding and graphics for each course/program.
• Create and extract data insights.
• Maintain data integrity.
• Conduct regular system content audits to ensure the course library is current.
• Update course content as required.
• Design learning solutions and courses based on business requirements.
• Create engaging learning pathways for all periods in an employee’s life cycle.
• Critically assess and update existing content available.
• Support the L&D manager in the creation of digital learning resources that complement face-to-face training programs.
• Design engaging UX interfaces on the LMS for the distinct brands in the business.
• Conduct compliance checks/audits of employee completion for all learning pathways and training.
• Partner with the People and Culture team to support all the employee’s individual
• Development Plans (IDP) and learning pathways regularly.
• Support the People and Culture team with relevant Learning and Development communication to drive engagement in all business L&D activities, ensuring a seamless employee experience.
• Presentation skills on an ad-hoc basis eg. team meetings, and business updates.
• Manage tasks efficiently.
• Keeping data well-organised.
• Maintain a high standard of confidentiality and data protection, adhering to best practices in safeguarding sensitive information.

We would need you to be or have the following:

• Experience with LMS is a plus
• 3 years of instructional design experience
• Familiar with Articulate 360 and Rise
• Experience with Canva
• Proficient with Microsoft Office suite

It would be awesome if you are or also have:

• Experience with Microsoft Teams and Sharepoint is preferred
• Video editing skills are a big plus

Step Into the Smartsourcing Experience

Smartsourcing was created with one mission: to change lives. We’re here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fourth year running, we’ve been recognized as one of HR Asia’s Best Companies to Work For. This award isn’t just a title—it’s a testament to our commitment to making Smartsourcing an incredible place to build a career.Why You’ll Love Working Here

At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That’s why we’re all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here’s just a glimpse of what we offer:

• Fixed weekends off

• 5-day Christmas Leave

• ️ HMO coverage for you and your dependent/s from Day 1 of employment

• ️ Group life insurance from Day 1 of employment

• Free lunch + soft breakfast every day

• Free coffee every day (latte, americano, or cappuccino) made by our in-house barista

• For the night shifters, additional NIGHT DIFF

• ️ Sports wellness clubs including hiking and free-diving

• ️ Subsidised gym membership at Anytime Fitness

• Engagement bonuses

• Over-the-top monthly, quarterly, and annual performance bonuses

• Exclusive discounts in selected restaurants and merchants

• Themed BFFs, monthly knockoffs, summer parties

• ️ Community give-back programs and personal development workshops

• And so much more

We're not just another outsourcing company. We’re building something that actually matters here – a place where good work meets good culture.

Love mixing creativity with purpose? Join Smartsourcing as a Learning Experience Designer and turn learning into an experience that’s clear, fun, and unforgettable