
Server Application Handling Specialist
4 days ago
Overview
Support of DSV Infrastructure and business core applications.
Responsibilities- Provide 2nd and 3rd line operation and support for the backend of applications and for additional core business applications hosted by the team (AV, CyberArk, goodsync, PAM, SMS Passcode); include project management and applications automation where applicable.
- Create and update documentation; actively build the team’s knowledge base.
- Maintenance and administration of the supported systems.
- Support Transition, Continuous Improvement and Technology teams by identifying business requirements for new solutions and systems.
- Troubleshoot across the entire stack: infrastructure, middleware, application, data flow, and connectivity.
- Perform tasks in line with agreed procedures, SLAs and customer expectations.
- Ensure compliance with internal regulations, procedures, laws and managers’ orders, including labor regulations, remuneration regulations and other internal rules as well as the company’s intellectual property protection.
- Demonstrate professional behavior and attitudes aligned with company values.
- Develop professional skills through training and ongoing self-education.
- Seek opportunities for improvement in the IT area.
- Perform daily morning and evening server checks.
- Analyze, diagnose and identify causes of complex problems at the 2nd line level of support.
- Continuously monitor the overall server environment using the provided utilities.
- Environment
- Remuneration
- Powershell
- Connectivity
- Services
- Data Development
- Support
- SMS
- BASIC
- Protection
- Utilities
- Analysis
- Business Requirements
- Active Directory
- Continuous Improvement
- History
- Participation
- Servers
- Automation
- Infrastructure
- Regulations
- Troubleshooting
- Administration
- Documentation
- SQL
- Project Management
- Maintenance
- Business Training
- Management
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