Talent Aquisition Team Lead

2 weeks ago

Taguig, Philippines Cognizant Full time

Overview

The Talent Acquisition Specialist will play a pivotal role in sourcing attracting and hiring top talent for our organization. With a focus on utilizing advanced Excel and Bamboo HR systems the candidate will ensure a seamless recruitment process. This hybrid role requires a strategic thinker who can contribute to the companys growth and innovation especially within the Research and Development domain.

Responsibilities
  • Manage a team of Talent Acquisition Recruitment Admin activities and HR Employee Data Management employee HR queries HR Workflow transactions ER related actions Employee data Changes Transfers Exits and Absences
  • Strong experience with HCM systems Bamboo Workday and workflow tools ServiceNow
  • Domain expertise and ability to train or mentor a team of HR Helpdesk advisors
  • Excellent Communication Skills
  • Lead and Deliver day to day operations SLA and KPI management Metrics management BOI
  • Creating and maintaining SOP and process documentation
  • Implementation of HR initiatives to support business through a team of HR Advisors and Specialist with an aim to improve employee experience and overall engagement
  • Lead and support the HR transformation projects within SSC Process standardization automation with a goal of consolidating service offerings and best in class employee experience
  • Stakeholder Management Setup a governance framework and lead discussions with key stakeholders
  • Setup quality framework and governance mechanism to maintain accuracy of data input
  • Transition Management Effectively support transition of work within SSC with minimal challenges
  • Manage escalations from business and implement measures or controls in place to mitigate impact on delivery operations
  • Mentor the team provide training and conduct performance evaluation.
  • Monitor team performance and develop reports or dashboard for customer and management.
  • Review customer feedback and create an improvement mechanism for seamless operations
Qualifications
  • Experience with HCM systems (Bamboo, Workday) and workflow tools (ServiceNow).
  • Ability to train or mentor a team of HR Helpdesk advisors.
  • Excellent communication skills.
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