Customer Service Specialist

Customer Support Specialist (Ms Dynamics Nav)

Posted today

Job Description

Duties and Responsibilities :

• Diagnosing and solving customer software issues in relation to Microsoft Dynamics Business Central (NAV) and its associated components (e.g. Add-ons, integration, Jet Reports, etc.).
• Document issues and resolutions including all interactions with customers using an online ticketing system (evodesk) based on Service Level Agreements.
• Liaise with consultants, developers, managers, and software vendors for any product issues.
• Contribute to knowledge base library by creating KB articles, blog posts, release notes and change documents.
• Capture all support calls and ensure time spent is recorded.

Requirements :

• A minimum of 3 years experience with Microsoft Dynamics Business Central (NAV) in a helpdesk, consulting, or end-user role.
• Strong functional expertise in core Microsoft Dynamics Business Central modules and business analysis skills.
• Excellent English verbal and written communication and problem solving skills.
• A highly developed sense of integrity and commitment to customer satisfaction.
• Experience with end-user training.
• Relevant IT qualifications.
• Flexible hands-on work attitude and ability to maintain consistent performance on multiple client tasks and issues.
• Excellent PC skills including proficiency in Microsoft Office and Windows.
• Knowledge of 3rd party products such as SQL, Jet Reports, PowerBI, Microsoft 365, and payroll concepts is an advantage.
• Strong negotiation ability and attention to detail.

Pay : Php 80,000.00 – Php 100,000.00 per month

Benefits :

• Health insurance
• Life insurance
• Work from home

Schedule :

• Day shift
• Monday to Friday

Supplemental Pay :

• 13th month salary

Application Question(s) :

• How many years of experience using Microsoft Dynamics Business Central (NAV)?

Customer Service Representative

Posted today

Job Description

Job Summary : The Customer Service Representative is responsible for directly interacting with customers to provide and process information in response to inquiries, concerns and requests related to products and services via the telephone or in person.

Job Specification :

• Educational Attainment: Preferably a graduate, but not necessary, of secondary education or vocational course.
• Work Experience: At least 1 year of customer service work experience.

Job Type : Temporary

Schedule :

• 8 hour shift

Location :

• Ortigas Pasig (reliably commute or relocate before starting)

Education :

• Bachelor's (preferred)

Experience :

• Customer Service Representative: 1 year (preferred)

Language :

• English (preferred)

Customer Service Representative

Pasig, Palawan – TASQ Staffing Solutions Inc.

Posted today

Job Description

At least 1 year BPO experience. Amenable to work in Ortigas or Shaw.

Salary : Php 23,000.00 – Php 25,000.00 per month

Benefits :

• Paid training

Schedule :

• 8 hour shift

Supplemental Pay :

• 13th month salary
• Commission pay
• Overtime pay
• Performance bonus

Location :

• Pasig: Reliable commute or relocate before starting work (preferred)

Education :

• Senior High School (required)

Experience :

• Customer Service Representative: 1 year (preferred)

Language :

• English (preferred)

Customer Service Representative (Csr)

Posted today

Job Description

Qualifications :

• At least 1 year of CSR/TSR experience

Duties :

• Answering and resolving inquiries of customers
• Keeping records of customer interactions, processing customer accounts, and filing documents

Advantages/Benefits :

• Free meals
• Night differential
• Competitive salary + bonuses

Salary : Up to Php 26,000.00 per month

Benefits :

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for promotion
• Staff meals provided

Schedule :

• 8 hour shift
• Flexible schedule
• Holidays
• Monday to Friday
• Night shift

Supplemental Pay :

• 13th month salary
• Performance bonus
• Quarterly bonus
• Yearly bonus

Customer Service Representative (Csr)

Posted today

Job Description

Qualifications :

• College graduate (with or without experience)
• Open to High School graduate with at least 6 months BPO experience
• Willing to work onsite
• Willing to work on a shifting schedule

Benefits :

• HMO coverage for employee and dependents from day 1

Salary : Up to Php 22,000.00 per month

Schedule :

• 8 hour shift

Supplemental Pay :

• 13th month salary
• Overtime pay

Location :

• Ortigas Pasig: Reliable commute or relocate before starting work (required)

Education :

• Junior High School (preferred)

Experience :

• Customer Service Representative: 1 year (preferred)

Language :

• English (preferred)

Customer Service Representative (Csr)

Posted today

Job Description

Title : CSR

Reports To : Team Leader

Site : Ortigas

Work Setup : Onsite

Job Summary

Job Duties

• Must be able to handle a call volume of 100+ calls per day after training
• Must have strong verbal communication skills
• Must be able to think quickly and solve customer concerns
• Ability to operate independently with minimal supervision
• Must be detail-oriented and accurate

Qualifications :

• Able to converse and communicate in English
• 0-2 years experience in BPO/CSR
• Able to work night shift
• Able to work onsite

Pay : Php 20,000.00 – Php 22,000.00 per month

Schedule :

• 8 hour shift

Supplemental Pay :

• 13th month salary
• Overtime pay

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