Administrative Support Specialist

3 weeks ago

Makati, Philippines Cloudstaff Full time

We’re Hiring: Administrative Support Specialist

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered

We are currently on the lookout for an Administrative Support Specialist to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant

  • Role : Administrative Support Specialist
  • Work Arrangement : Work from Office
  • Location : Any CS Branch - Ortigas/Makati/Cebu/Angeles/Mabalacat/Bacolod
  • Schedule : Night Shift
Job Description
  • Work-From-Office is a setup based in Angeles/Cebu/Mabalacat/Makati/Ortigas
  • The Administrative Support Specialist plays a key role in ensuring smooth operations through accurate data entry, document management, and communication with external vendors. This role involves maintaining organized records, tracking task outcomes, and supporting team workflows in a professional and detail-oriented manner.
Key Responsibilities
  • Enter, update, and maintain data in company systems with accuracy and efficiency.
  • Download, upload, and organize documents in electronic filing systems.
  • Send and track outgoing referrals and related documentation.
  • Place follow-up phone calls to vendors or partner organizations to confirm receipt, request updates, and track the status of submitted items.
  • Collect and log vendor issues, feedback, and requirements for review by leadership.
  • Coordinate and schedule routine tasks, follow-ups, and deadlines.
  • Document outcomes of calls, faxes, and communications for accurate record-keeping.
  • Monitor and complete routine clerical assignments to support the team.
  • Collaborate with internal staff to ensure timely task completion.
Qualifications
  • Excellent customer service skills.
  • Advanced decision-making and problem-solving skills
  • Ability to demonstrate exceptional interpersonal skills that have resulted in historical relationships of trust, confidence, and results
  • Possess the highest ethical standards and to respect all persons equally.
  • Excellent leadership and teamwork skills
  • Attention to detail and organization skills for honing in on each necessary task
Non-negotiable skills & requirements
  • Excellent customer service skills.
  • Advanced decision-making and problem-solving skills
  • Ability to demonstrate exceptional interpersonal skills that have resulted in historical relationships of trust, confidence, and results
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