Administrative Support Specialist

7 days ago

Makati, Philippines Cloudstaff Full time

Cloudstaff Makati, National Capital Region, Philippines We’re hiring: Administrative Support Specialist Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered We are currently on the lookout for an Administrative Support Specialist to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant Role: Administrative Support Specialist Work Arrangement: Work from Office Location: Any CS Branch - Ortigas/Makati/Cebu/Angeles/Mabalacat/Bacolod Schedule: Night Shift Job Description Work-From-Office is a setup based in Angeles/Cebu/Mabalacat/Makati/Ortigas. The Administrative Support Specialist plays a key role in ensuring smooth operations through accurate data entry, document management, and communication with external vendors. This role involves maintaining organized records, tracking task outcomes, and supporting team workflows in a professional and detail-oriented manner. Key Responsibilities Enter, update, and maintain data in company systems with accuracy and efficiency. Download, upload, and organize documents in electronic filing systems. Send and track outgoing referrals and related documentation. Place follow-up phone calls to vendors or partner organizations to confirm receipt, request updates, and track the status of submitted items. Collect and log vendor issues, feedback, and requirements for review by leadership. Coordinate and schedule routine tasks, follow-ups, and deadlines. Document outcomes of calls, faxes, and communications for accurate record-keeping. Monitor and complete routine clerical assignments to support the team. Collaborate with internal staff to ensure timely task completion. Qualification And Requirements Excellent customer service skills. Advanced decision-making and problem-solving skills Ability to demonstrate exceptional interpersonal skills that have resulted in historical relationships of trust, confidence, and results Possess the highest ethical standards and to respect all persons equally. Excellent leadership and teamwork skills Attention to detail and organization skills for honing in on each necessary task Non-negotiable Skills & Requirements Excellent customer service skills. Advanced decision-making and problem-solving skills Ability to demonstrate exceptional interpersonal skills that have resulted in historical relationships of trust, confidence, and results Seniority level Associate Employment type Full-time Job function Human Resources, Administrative, and Legal Industries Outsourcing and Offshoring Consulting and Telephone Call Centers #J-18808-Ljbffr

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