Alibaba Cloud Intelligence-Senior Business Development Manager-Business Development
4 weeks ago
Job Description
Alibaba Cloud Intelligence — Senior Business Development Manager, Business Development & Key Account Management
Responsibilities- Proactively gain insights into key industries in the country/region/market, identify key/potential customers, and proactively map key decision-making chains and customers\' actual needs.
- Use the customer\'s language to start conversations, gain trust, identify product and technology needs, and form effective business opportunities.
- Carry out secondary development for existing customers, provide experience upgrades in services and operational cooperation, and promote resource expansion.
- Regularly contact existing and potential customers to stay informed about business plans, budgets, supplier status, organizational structure, and technical environment.
- Identify customers\' decision-making chains, maintain relationships with key decision points, and establish long-term operational and technical relationships with CXOs or CXO-level stakeholders to obtain critical support.
- Help customers understand the technical value of Alibaba Cloud products (e.g., Apsara Stack, major product lines, AI/Intelligent Computing Service) and the differentiated advantages relative to competitors, conveying Alibaba Cloud as the best partner.
- Independently explain standard Alibaba Cloud product solutions to customers; with SA support, explain solutions aligned to customers\' business scenarios and clearly communicate competitiveness and business value.
- Encourage customers to make quick decisions to adopt and continuously use Alibaba Cloud products and technology solutions through effective resource integration and action, creating ongoing value.
- Convert opportunities using sales tactics such as communication and influence and formal offers, aiming for results and a win-win with customers.
- Identify and address internal solution gaps affecting customer usage, driving improvements to product solutions and process systems.
- Provide customers with full lifecycle support, integrate resources to ensure project landing, and detect and resolve product usage problems.
- Support rapid iteration of Alibaba Cloud products on the customer end and help customers achieve technical goals.
- 8+ years in cloud computing-related industry with experience in selling Public Cloud to B/G segments and related pre-sales work.
- Extensive experience in selling software products; PaaS experience preferred; experience in major customer expansion preferred.
- Ability to independently visit head customer CTOs or project leaders to complete effective business and technical communication, influence and accelerate decision-making.
- Ability to control negotiation pace and independently complete project negotiations to achieve targeted results.
- Understanding of customers\' business and digital transformation needs; ability to diagnose technical problems in specific business scenarios and propose competitive solutions.
- Knowledge of evolving technology in related fields; ability to compare technical characteristics of similar products and answer questions about development trends and features.
- Skill in identifying and classifying customers and stakeholders; tailoring responses for different customer groups.
- Strong communication skills; ability to lead in creating a collaborative atmosphere and articulate points clearly.
- Excellent service mindset; follow up on customer issues to resolution and ensure customer satisfaction.
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Manila, Philippines Alibaba Cloud Full timeJob Overview Alibaba Cloud Intelligence – Senior Business Development Manager – Business Development & Key Account Management. Direct message the job poster from Alibaba Cloud. Responsibilities Proactively gain insights into key industries and identify potential customers. Use customer language to start conversations, gain trust, mining product and...
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