Technical Support Representative

6 days ago


Davao del Sur Philippines MD-TORCH Solutions Full time

Responsibilities Provide technical assistance and support for incoming queries. Diagnose and troubleshoot hardware and software issues. Guide users through step-by-step solutions. Document issues and track resolutions in ticketing system. Collaborate with other teams to improve customer experience. Maintain up-to-date knowledge of products and services. Qualifications 1-2 years Technical Support Representative Experience (SaaS) Knowledgeable in Software as a Service 1-year BPO experience (Call Handling) Willing to work in Davao City #J-18808-Ljbffr



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