Virtual Patient Care Specialist Webpt, Medical

Medical Virtual Assistant - Virtual Assistant

Posted 6 days ago

Job Description

Permanent

This is a remote position.

Virtual Rockstar is hiring a Medical Virtual Assistant on behalf of a physical therapy practice in Idaho.

The Medical Virtual Assistant will play an essential role in supporting clinic operations by handling scheduling, insurance verifications and authorizations, patient communication, and administrative tasks. This position is designed to ensure smooth day-to-day operations and help the clinic deliver excellent patient care.

About Our Client: This is a remote position. Virtual Rockstar is hiring a Medical Virtual Assistant on behalf of a physical therapy practice in Idaho. The practice’s purpose is to strengthen families by helping clients build physical and mental resilience so they can live happier, healthier lives. Their mission centers on empowering patients through therapy, and their values include Transparency, Integrity, Teamwork, Gratitude, and Respect. They foster a collaborative, patient-centered culture that prioritizes communication, follow-through, and ensuring no patient ever “falls through the cracks.”

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Responsibilities

Scheduling & Patient Communication: contact new patient referrals to schedule appointments; ensure all evaluated patients have their plans of care scheduled; answer incoming calls; confirm and manage appointments in the EMR; handle reschedules and cancellations.

Insurance & Authorizations: verify insurance coverage and eligibility; obtain and track pre-authorizations; liaise with providers to clarify coverage; update patient files with insurance details.

Administrative Support: track marketing/referral sources; assist with KPI and financial spreadsheets; generate reports; support other operational tasks as needed.

Tools & Systems Used: Prompt EMR; Ring Plan VOIP; Digital fax; Microsoft Excel / Google Sheets.

Requirements: prior experience in medical administration, patient scheduling, or insurance verification; strong communication in English; organized and detail-oriented; tech-savvy; ability to work Mountain Standard Time clinic hours.

Benefits: competitive salary; opportunities for development; dynamic team environment; meaningful impact by helping families.

Posted 6 days ago

Medical Virtual Assistant - Virtual Assistant

Posted 6 days ago

Job Description

Permanent

This is a remote position.

Virtual Rockstar is hiring a Medical Virtual Assistant on behalf of a growing physical therapy practice in Oregon.

The Medical Virtual Assistant will provide critical support to the clinical and administrative teams by handling insurance verifications, authorizations, scheduling, patient communications, and EMR documentation tasks. This role ensures that patients receive timely care, providers can focus on treatment, and the clinic’s operations remain efficient. You’ll be joining a team that values clear communication, proactive problem-solving, and empathy for patients and colleagues.

About Our Client: This remote role is for a growing physical therapy practice in Oregon. The clinic specializes in sports medicine and spine therapy with a patient-centered approach and a mission to expand access within the Portland community.

Responsibilities: Insurance & Authorizations—verify coverage; obtain and track pre-authorizations; liaise with providers; update EMR with insurance details. Scheduling & Patient Communication—confirm appointments; inbound inquiries; coordinate with therapists; send reminders; ensure HIPAA compliance. Administrative Support—manage waitlists; billing follow-up; prepare documents; maintain EMR data accuracy.

Tools & Systems Used: Empower EMR; Google Workspace; Trello.

Requirements: medical admin experience or VA work; strong English; skilled at multitasking; Pacific Standard Time hours; reliable and proactive. Benefits: competitive salary; growth opportunities; dynamic team; meaningful impact.

Posted 6 days ago

Medical Virtual Assistant - Virtual Assistant

Posted 21 days ago

Job Description

This is a remote position.

Pediatric clinic in Scottsdale, AZ seeks a Medical Virtual Assistant for full-time remote work. Role includes front-desk responsibilities, patient communication, scheduling, and administrative coordination to support care for children from birth to 18 years.

Responsibilities

Manage calls and patient inquiries; convert inquiries to appointments; schedule for established patients; send/verify patient forms; maintain patient records; manage appointment calendar and waitlists; coordinate reminders and rescheduling; HIPAA compliance.

Required: experience in medical admin or VA work; ability to work in a quiet, distraction-free space; strong organization and communication; EMR familiarity; proficient with Office 365 and scheduling tools.

Benefits: competitive salary; development opportunities; supportive team; impact helping families.

Posted 21 days ago

Patient Care Coordinator - Virtual Assistant

Posted 24 days ago

Job Description

Permanent

This is a remote position.

Virtual Rockstar is hiring a Patient Care Coordinator for a pediatric therapy clinic offering occupational, speech, and developmental therapies. Role includes intake coordination, scheduling, and patient-facing responsibilities; also assists with therapist scheduling, timesheet review, and documentation tracking.

About Our Client: Remote position with a play-based, family-centered clinic culture emphasizing collaboration and proactive support for families and therapists.

Responsibilities

Patient-Facing: maintain therapy caseloads; create/manage EMR patient files; review intake paperwork; conduct intake calls; schedule evaluations and appointments; manage cancellations and waitlists; handle email communications.

Operational & Administrative Support: review timesheets; assist with documentation; support cross-team workflow; manage client email lists.

Requirements: pediatric healthcare experience preferred; strong organizational and communication skills; EMR experience; Office 365 proficiency; ability to manage multiple tasks; reliable and proactive.

Benefits: competitive salary; professional development; dynamic team; supportive environment.

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