IT Service Desk Representative
1 week ago
About the role The IT Service Desk Representative is responsible for support of all desktop hardware, software, and telecommunications equipment. As the IT Service Desk Representative, you are the front line in support of Insight Customers and will provide assistance via phone, email, and chat. If you have a passion for technology and a spirit of service, this a great place for you. Insight values employees who want to grow within the organization. Responsibilities Effectively manage issues through multiple forms of inbound requests including calls, e-mails, chat, web forms, or client tracking/ticketing databases Instruct end-users in the appropriate use of equipment, software, and/or reference materials Data entry (management of data) - accurately prioritize, categorize, track and log calls, tickets, chats, etc. following client or internal tracking protocols Troubleshoot and resolve issues related to hardware/software, password resets, Microsoft operating systems, security, desktop applications, and peripherals Work closely with other team members to identify and suggest resolutions and improvements Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career What we’re looking for Bachelor’s degree holder 1 year/6 months IT helpdesk experience in a corporate environment preferred Must have excellent customer service and interpersonal communication skills Flexibility with work schedule What you can expect We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambITious journey starts here. #J-18808-Ljbffr
-
It Service Desk Representative
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeOverview The Service Desk Representative is responsible for support of all desktop hardware, software and telecommunications equipment. As a Service Desk Representative, you are the front line in support of Insight Customers. In this role, you will respond to customer inquiries in person, via phone, email, and chat. Associates must possess strong verbal and...
-
IT Service Desk Representative
2 days ago
Ortigas, Metro Manila, Philippines Insight Full time ₱900,000 - ₱1,200,000 per yearThe IT Service Desk Representative is responsible for support of all desktop hardware, software, and telecommunications equipment. As the IT Service Desk Representative, you are the front line in support of Insight Customers and will provide assistance via phone, email, and chat. If you have a passion for technology and a spirit of service, this a great...
-
Service Desk Representative
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeJob Listings: Pasig / Palawan Note: This description contains multiple job postings aggregated from a regional board. The following refinements preserve the original job information while ensuring proper HTML structure using only allowed tags. Service Desk Representative Location: Pasig, Palawan Employer: GDV Business Services CO. Posted: today Job...
-
It Service Desk Analyst/ Help Desk
4 weeks ago
, Metro Manila, Philippines Buscojobs Full timeIT Service Desk Analyst / Help Desk Location: Taguig, Makati, National Capital Region (OpenText postings).Posted today Job Description OPENTEXT - THE INFORMATION COMPANY. As the Information Company, our mission is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise...
-
It Service Desk
4 weeks ago
, Metro Manila, Philippines Buscojobs Full timeOverview Makati, National Capital Region; Taguig; Cainta, Rizal; Las Piñas; and other locations in the National Capital Region are listed with IT Service Desk and related roles. The postings describe temporary IT service desk/desk lead opportunities with varying locations and standard benefits. All postings note posted today and include basic role...
-
It Service Desk Engineer
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeIT Service Desk Engineer – Muntinlupa Posted 1 day ago Job Description As Service Desk Engineer, you will act as the first point of contact for customers to report issues and faults relating to our product for support and services. The primary objective is first time resolution by troubleshooting, diagnosing, and resolving problems at the first point of...
-
Global It Service Desk Engineer
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeOverview Explore numerous service desk job opportunities. Service desk roles are essential for providing technical support and customer service across various industries. These positions involve troubleshooting technical issues, managing user inquiries, and maintaining IT systems. Service desk professionals act as the first point of contact for resolving...
-
Service Desk Team Lead
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeThe Service Desk Lead is responsible for leading the IT Service Desk team and ensuring the timely and efficient handling of customer-reported incidents and service requests. This role ensures SLA adherence, provides escalation support, and delivers consistent client communication to maintain high service satisfaction. The Service Desk Lead manages day-to-day...
-
Hiring: It Service Desk
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeJob postings for Service Desk roles in Mandaluyong, Makati, and Alabang area with various duties across IT service desk, ticketing, and user support. Below are refined responsibilities and requirements drawn from the provided descriptions, organized for clarity while preserving original content where applicable. Service Desk – Mandaluyong Posted 1 day ago...
-
Service Desk Analyst
4 weeks ago
, Metro Manila, Philippines Buscojobs Full timeMakati, National Capital Region Overview OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. What you will be doing Help Desk support at the 1st & 2nd...
