Service Desk Specialist
4 weeks ago
Desired Competencies (Technical/Behavioural Competency) Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills Willingness to work in any shifts including night shifts Accountable to answer customer requests and assisting customer either by Teams calls/email/chat/web or over the phone Should be flexible for voice support Ability to understand customer issue and route to appropriate team Must be a strong cross-team collaborator Requires the ability to thrive in a demanding, fast paced 24*7*365 operations support environment, which may occasionally require working after normal business hours or weekends. Candidates might need to extend support during Week Offs depending on the business requirement Basic knowledge about Systems, backup and Network Ability to drive higher Customer Satisfaction and maintain the defined SLA's and KPI's Good to have: MCP & ITIL Certification Responsibility of / Expectations from the Role Should posses’ good communication skills. Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Hardware issues, Wireless issues. Tata Consultancy Services is seeking a highly skilled and motivated individual for the position of Service Desk Specialist. The successful candidate will be responsible for providing exceptional customer service and technical support to clients. We are an equal opportunities employer and welcome applications from all qualified candidates. #J-18808-Ljbffr
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Service Desk Analyst
5 hours ago
Taguig, Philippines IT BY DESIGN Full timeSenior Recruitment Consultant | Hiring for an MSP Company | L1, L2, and L3 IT Service Desk | Cloud Engineer | NOC | message me for opportunities Service Desk Specialist Location: Onsite – BGC, Taguig Shift: Nightshift (EST) Experience: Minimum 1.9 years of experience in IT Service Desk or Technical Support About the Role: IT By Design is looking for a...
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IT Service Desk
7 days ago
Taguig, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱280,000 - ₱400,000 per yearWork Location: Bonifacio Global City (BGC)Work Setup: Onsite1. Service Desk Associate (Mid Level)Starting Salary Package: ₱28,000Qualifications:Completed at least 1st year in collegeMinimum 18 months handling Service Desk rolesStrong technical background in hard core tech support and computer troubleshooting2. Service Desk Specialist (Senior Level)Salary...
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IT Service Desk
1 week ago
Taguig, National Capital Region, Philippines Nezda Global PH Full time ₱360,000 - ₱540,000 per yearAbout the role As a full-time IT Service Desk specialist, you will be responsible for providing expert-level technical support and troubleshooting to our clients across the organization.What you'll be doingProvide efficient and effective first-line technical support to internal and external customersDiagnose and resolve a wide range of hardware, software,...
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IT Service Desk
1 week ago
Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱300,000 - ₱450,000 per yearIT Service Desk | ITSD | Get as much as 45K | Start ASAP About the roleNezda Technologies, Inc. is seeking skilled IT Service Desk professionals to join our client in Taguig City, Metro Manila. This full-time role is crucial in providing exceptional technical support and customer service to our valued clients. As an IT Service Desk Specialist, you will be...
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Service Desk Analyst
5 days ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱25,000 - ₱50,000 per yearService Desk SpecialistLocation:Onsite – BGC, TaguigShift:Nightshift (EST)Experience:Minimum1.9 yearsof experience in IT Service Desk or Technical SupportAbout the Role:IT By Design is looking for aService Desk Specialistto join our growing IT team. The ideal candidate has strong technical troubleshooting skills, a customer-first mindset, and a passion for...
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IT Service Desk Professionals
7 days ago
Taguig, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱336,000 - ₱480,000 per yearWork Location: Bonifacio Global City (BGC)Work Setup: Onsite1. Service Desk Associate (Mid Level)Starting Salary Package: ₱28,000Qualifications:Completed at least 1st year in collegeMinimum 18 months handling Service Desk rolesStrong technical background in hard core tech support and computer troubleshooting2. Service Desk Specialist (Senior Level)Salary...
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IT Service Desk Team Leader
4 weeks ago
Taguig, Philippines DITO Telecommunity Corporation Full timeTalent Acquisition Specialist at DITO Telecommunity Corporation Overview Monitor the performance quality of outsourced IT Service Desk members handling Level 1 escalations, ensuring adherence to defined SLAs. Analyze ticket trends and implement improvement initiatives to optimize service delivery. Leverage data analytics and tools such as Power BI to drive...
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IT Service Desk
2 weeks ago
Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱37,300 - ₱44,900 per yearURGENT HIRING FOR IT SERVICE DESK ONE DAY PROCESS START ASAP GET YOUR JO NOW APPLY NOWWORK ONSITE:MCKINLEY, TAGUIG CITYA. IT SERVICE DESK TEAM LEADOFFER AND BENEFITS:44,900 SALARY PACKAGE15% NIGHT DIFFERENTIALHMO DAY 1 PLUS 3 FREE DEPENDENTSLIFE INSURANCEANNUAL INCREASEPERFORMANCE-BASED INCENTIVEOTHER BENEFITS WILL BE DISCUSSED UPON JOB OFFERMINIMUM...
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Service Desk
2 weeks ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeAbout the job: Senior Operations Manager—Service Desk (Taguig) | Onsite Benefits:HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonusOutstanding career development opportunities24 Leaves Annually Requirements:4 to 5 years as an operations manager with experience in handling help desk/service desk operations6 years minimum BPO/BPM...
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Service Desk Manager
6 days ago
Taguig, Philippines FMC SWITZERLAND II GMBH, MANILA ROHQ Full timeOverview FMC Corporation is a global leader in agricultural sciences, driven by our purpose: Innovation for Agriculture. Solutions for the Planet. We are passionate about the power of science to solve agriculture’s biggest challenges. With one of the most productive and diversified pipelines in the industry, FMC is delivering cutting-edge and...
