Manager, SOC
5 days ago
Why N-able IT doesn’t get better than this N-able isn’t just another software company – we’re going places, and we’d love for you to be part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people supporting our customers, and one another. Join a team where you can make a difference The Manager, SOC (MDR Support Manager) The Manager, SOC (MDR Support Manager) oversees the Orange Team operations, ensuring effective service request handling, escalations, and customer support. This role manages team performance, oversees workflow distribution, and collaborates with cross-functional teams to improve processes and enhance customer satisfaction. What You\'ll Do Team Leadership and Oversight: Manage Orange Team operations and daily workflow. Supervise Support Analysts and Seniors, providing coaching and development. Ensure service requests and incidents are resolved within SLA requirements. Operational Management Oversee ticket handling, escalations, and quality assurance processes. Coordinate schedules and workload distribution across shifts. Maintain reporting on performance metrics and team efficiency. Cross-Team Collaboration Work closely with SOC Managers and cross-functional teams for escalations. Serve as escalation authority for high-impact customer issues. Coordinate with Engineering and Product teams for process improvements. Process Improvement Identify areas for workflow optimization and recommend improvements. Contribute to the refinement of runbooks, playbooks, and operational documentation. Drive initiatives to enhance customer satisfaction and service delivery. What You\'ll Bring 5+ years of SOC, MDR, or customer support experience, with at least 2 years in a leadership role. Proven success managing support teams in a fast-paced environment. Strong leadership and people management skills. Excellent organizational and reporting capabilities. Proficiency with SOC operations, tools, and MDR environments. Effective communication and escalation management skills. Highly dependable and results-driven. Purple Perks Medical and dental insurance Generous PTO and observed holidays 2 Paid Volunteer Days per year Employee Stock Purchase Program Pension with company-contribution Weekly lunch allowance, Monthly grab & go onsite pantry allowance Monthly internet allowance De Minimis - monthly allowance Fund-raising opportunities as part of our giving program N-ablite Learning – custom learning experience as part of our investment in you About N-able At N-able, Inc. (NYSE: NABL), we are a global software company that turns IT possibilities into capabilities. That means we partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs. We build strong relationships with our customers to help them thrive at every stage of growth, and at the heart of this effort is our network of N-ablites—a global team of extraordinary, diverse creators who are dedicated to making a difference in how our partners do IT. #LI-EU1 #J-18808-Ljbffr
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SOC Manager
3 weeks ago
Taguig, Philippines Ascendion Full timeOverview Ascendion Taguig, National Capital Region, Philippines SOC Manager Location: Taguig, National Capital Region, Philippines 4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Shifting work schedule - most of the time in nightshift Qualifications At least 8 years in cybersecurity, with at least 3...
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SOC Manager
2 weeks ago
Taguig, National Capital Region, Philippines ESOL IT SERVICES INC. Full time ₱2,000,000 - ₱2,500,000 per yearThe SOC Manager leads the strategic direction, daily operations, and team performance of the Security Operations Center (SOC). Responsible for 24x7 threat detection, incident response, and continuous monitoring, the SOC Manager ensures the bank's information systems are proactively defended against emerging cyber threats. This role combines technical depth,...
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SOC Manager
5 days ago
Taguig, National Capital Region, Philippines Ascendion Full time ₱2,000,000 - ₱2,500,000 per yearWork Setup:Full RTO in TaguigShifting work schedule - most of the time in nightshiftFixed weekends offQualifications:At least 8 years in cybersecurity, with at least 3 years in SOC leadership or equivalent.Proven experience managing large-scale SOC teams and complex security environments.Hands-on experience with SIEM, SOAR, threat intelligence platforms,...
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SOC Manager
2 weeks ago
Taguig, National Capital Region, Philippines E-Solutions Full time $104,000 - $130,878 per yearTheSOC Managerleads the strategic direction, daily operations, and team performance of theSecurity Operations Center (SOC). Responsible for 24x7 threat detection, incident response, and continuous monitoring, the SOC Manager ensures the bank's information systems are proactively defended against emerging cyber threats. Key ResponsibilitiesLeadership &...
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Manager, SOC
7 days ago
Taguig, National Capital Region, Philippines N-able Full time ₱1,500,000 - ₱2,500,000 per yearWhy N-ableIT doesn't get better than this N-able isn't just another software company - we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people supporting our customers, and one another. Join a team where you can make a...
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Manager, SOC
7 days ago
Taguig, National Capital Region, Philippines N-Able Full time ₱1,500,000 - ₱2,500,000 per yearWhy N-able:IT doesn't get better than this N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people supporting our customers, and one another. Join a team where you can make a...
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Manager, SOC
7 days ago
Taguig, National Capital Region, Philippines N-able Full time ₱1 - ₱2 per yearWhy N-ableAt N-able, we're not just helping businesses be secure —we're redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We're a global crew of N-ablites, who love...
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Sr. SOC Analyst
21 hours ago
Taguig, Philippines Michael Page Full timeOverview Join a pioneer cybersecurity team. Enjoy market-aligned salaries & benefits. About Our Client The hiring company is a banking institution with a presence across Southeast Asia. Job Description Key Responsibilities Security Monitoring & DetectionMonitors security alerts and events using SIEM and other security platforms. Analyzes logs, network...
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SECURITY OPERATIONS CENTER MANAGER
1 week ago
Taguig, Philippines Metrobank Full timeHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career....
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Technology Risk Manager
1 week ago
Taguig, Philippines HRTX Full timeQualifications Possess a bachelor\'s degree in accounting, Computer Science, Information Systems, Engineering, or Masteral degree in management, Computer Science, Business Analytics, Cybersecurity, or other related discipline with at least ten (10) years experience, of which at least three (3) years should be in a Managerial role Prior / recent work...
