SOC Manager

5 days ago

Taguig, National Capital Region, Philippines ESOL IT SERVICES INC. Full time ₱2,000,000 - ₱2,500,000 per year

The SOC Manager leads the strategic direction, daily operations, and team performance of the Security Operations Center (SOC). Responsible for 24x7 threat detection, incident response, and continuous monitoring, the SOC Manager ensures the bank's information systems are proactively defended against emerging cyber threats. This role combines technical depth, leadership, and strategic thinking to maintain and evolve a world-class cybersecurity defense capability.

Key Responsibilities

Leadership & Strategic Direction

  • Lead and manage SOC operations, including hiring, training, mentoring, and performance evaluation of SOC analysts and engineers.
  • Provide technical and operational direction to the team to ensure SLAs, KPIs, and business objectives are met.
  • Communicate SOC performance and incident updates to the CTMD Head and CISO via reports, dashboards, and briefings.
  • Drive SOC maturity initiatives, including automation, threat intelligence integration, and red/blue team collaborations.

Threat Detection & Incident Response

  • Oversee real-time monitoring of security events across infrastructure, applications, and endpoints.
  • Direct incident response activities, including triage, escalation, coordination, and post-incident review.
  • Collaborate with Threat Hunting, Vulnerability Management, and Incident Response teams to ensure comprehensive coverage of cyber threats.
  • Refine SIEM use cases and threat detection rules in collaboration with ISD Security Architects.

Operations, Tools, & Compliance

  • Develop, review, and maintain SOC policies, runbooks, escalation protocols, and SOPs.
  • Ensure tool optimization and integration across SIEM, EDR, SOAR, and other cybersecurity platforms.
  • Track performance metrics, conduct root cause analyses, and recommend improvements in SOC operations.
  • Support internal and external audit requirements, regulatory compliance (e.g., ISO 27001, NIST), and incident reporting standards.

Stakeholder & Vendor Management

  • Maintain relationships with internal CSIRT teams, business units, and external cybersecurity partners.
  • Manage third-party SOC services or MSSPs (Managed Security Service Providers), ensuring SLAs and security KPIs are met.
  • Represent the SOC in meetings with senior management and external auditors.

Training & Development

  • Develop role-based training paths for SOC staff and foster a culture of continuous learning.
  • Conduct tabletop exercises, red team drills, and post-incident reviews to enhance team readiness.
  • Mentor junior analysts on SIEM tuning, forensic investigation, and threat analysis best practices.
Qualifications & Skills

Education & Certifications

  • Bachelor's or Master's degree in Cybersecurity, Computer Science, Information Security, or related field.

  • Professional certifications highly preferred:

  • CISSP, CISM, GIAC (GCIA, GCIH, GMON), CEH, or Security+

Technical Expertise

  • Proven hands-on experience in:

  • SIEM tools (Splunk, QRadar, ArcSight, etc.)

  • Threat detection & hunting, Incident response, and Malware analysis
  • SOAR, EDR/XDR, IDS/IPS, Firewall logs, and network forensics

  • Solid understanding of:

  • Cyber kill chain, MITRE ATT&CK framework, NIST CSF

  • Threat vectors, APTs, phishing, malware, and insider threats

Leadership & Soft Skills

  • Demonstrated ability to lead and grow high-performing teams in a 24x7 operational environment.
  • Strong project management and vendor negotiation skills.
  • Excellent communication and reporting abilities (both technical and executive-level).
  • Calm under pressure with excellent decision-making in high-stress situations.

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