SOC Manager
2 days ago
The
SOC Manager
leads the strategic direction, daily operations, and team performance of the
Security Operations Center (SOC)
. Responsible for 24x7 threat detection, incident response, and continuous monitoring, the SOC Manager ensures the bank's information systems are proactively defended against emerging cyber threats.
Key Responsibilities
Leadership & Strategic Direction
- Lead and manage SOC operations, including hiring, training, mentoring, and performance evaluation of SOC analysts and engineers.
- Provide technical and operational direction to the team to ensure SLAs, KPIs, and business objectives are met.
- Communicate SOC performance and incident updates to the
CTMD Head
and
CISO
via reports, dashboards, and briefings. - Drive
SOC maturity initiatives
, including automation, threat intelligence integration, and red/blue team collaborations.
Threat Detection & Incident Response
- Oversee real-time monitoring of security events across infrastructure, applications, and endpoints.
- Direct incident response activities, including triage, escalation, coordination, and post-incident review.
- Collaborate with
Threat Hunting
,
Vulnerability Management
, and
Incident Response
teams to ensure comprehensive coverage of cyber threats. - Refine SIEM use cases and threat detection rules in collaboration with ISD Security Architects.
Operations, Tools, & Compliance
- Develop, review, and maintain SOC policies, runbooks, escalation protocols, and SOPs.
- Ensure tool optimization and integration across
SIEM
,
EDR
,
SOAR
, and other cybersecurity platforms. - Support internal and external audit requirements, regulatory compliance (e.g., ISO 27001, NIST), and incident reporting standards.
Stakeholder & Vendor Management
- Manage third-party SOC services or MSSPs (Managed Security Service Providers), ensuring SLAs and security KPIs are met.
- Represent the SOC in meetings with senior management and external auditors.
Training & Development
- Develop role-based training paths for SOC staff and foster a culture of continuous learning.
- Conduct tabletop exercises, red team drills, and post-incident reviews to enhance team readiness.
- Mentor junior analysts on
SIEM tuning
,
forensic investigation
, and
threat analysis
best practices.
Qualifications & Skills
Education & Certifications
- Bachelor's or Master's degree in
Cybersecurity
,
Computer Science
,
Information Security
, or related field. - Professional certifications highly preferred:
- CISSP
,
CISM
,
GIAC (GCIA, GCIH, GMON)
,
CEH
, or
Security+
Technical Expertise
- Proven hands-on experience in:
- SIEM tools
(Splunk, QRadar, ArcSight, etc.) - Threat detection & hunting
,
Incident response
, and
Malware analysis - SOAR
,
EDR/XDR
, IDS/IPS, Firewall logs, and network forensics - Solid understanding of:
Cyber kill chain
,
MITRE ATT&CK framework
,
NIST CSF - Threat vectors, APTs, phishing, malware, and insider threats
Leadership & Soft Skills
- Demonstrated ability to lead and grow high-performing teams in a 24x7 operational environment.
- Strong project management and vendor negotiation skills.
- Excellent communication and reporting abilities (both technical and executive-level).
- Calm under pressure with excellent decision-making in high-stress situations.
-
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