Customer Service Team Lead

Job Description Overview of the role and expectations for candidates. Responsibilities Oversee team performance, define prioritization tactics, and ensure compliance with SLAs and business controls. Manage stakeholder expectations, represent the team in client meetings, and provide issue resolution for escalations. Drive team development through onboarding,...

Customer Service Team Lead - Porac Posted today Job Description Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep...

Overview The firm has been in the Philippines for more than 88 years. They offer computer systems and technical-support business services and aim to provide consulting services to help businesses with strategy, technology implementations, and operational optimization. Position Procure to Pay Team Lead Working Schedule Night Shift | Monday to Friday ...

Company Description: Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

Share Job Description Lead and oversee the HR team to ensure efficient execution of recruitment, employee relations, training, and compliance functions. Develop and implement HR policies, strategies, and employee engagement programs. Monitor performance management processes and ensure compliance with labor laws. Provide guidance and support to management in...

Customer Service Team Lead Local Account Pasig, Palawan Transec BPO Solutions Inc. Posted today Job Viewed Tap Again To Close Job Description WHY JOIN OUR TRANSEC TEAM? Represent one of the top leading brands in PH Great working environment with a tight-knit team Fixed work schedule NOTE: This is for a local account. If you\'re passionate and excellent in...

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DONOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. Work Arrangement: This role is categorized as onsite. This means the successful candidate is expected to report to the GM Philippines office on a...

Overview Orbit Teleservices helps organizations enhance the most-valued customer relationship by improving the methods that deliver their services. Our background as a pioneering communications company implies we have procedures, experience, and abilities that make us ready to achieve our goals as a company and the business objectives of our clients. Job...

Responsibilities Develop and maintain client relationships. Identify new sales opportunities and generate leads. Present and sell products/services to potential clients. Meet and exceed sales targets and goals. Gather feedback from clients to enhance offerings. Collaborate with team members to improve sales strategies. Provide exceptional customer...

Overview Lead Business Development Manager Sales Team L... Responsibilities Conducts area saturation, provides market intelligence in his/her designated area of responsibility. Receives and resolves customer complaints and problems in a timely manner. Provides quotations, contracts, and other necessary documents to manage client requirements. Conducts...