Ghl And Automation Specialist

3 weeks ago

Ilocos Sur Philippines Buscojobs Full time

Overview

Ghl And Automation Specialist jobs in Santa Rosa

1770 Muntinlupa City, National Capital Region Career Connect

Posted 90 days ago

Job Description

Permanent

We are seeking a Marketing Automation Specialist with a proven track record in stakeholder management, marketing automation, and ideally cloud technology. This role requires a professional with at least 4-5 years of experience in managing and optimizing marketing automation processes, particularly within Salesforce Marketing Cloud and Customer Data Platforms (CDP). The specialist will work as part of a collaborative team while working as part of a global marketing stakeholders community, overseeing requests, providing training, following marketing processes, governance, and best practices. The specialist will perform tasks assigned by the Corporate Communications Support Team Manager, Marketing Automations Manager and the Global Head of Web and Marketing Technology.

  • Primary point of contact for stakeholders across global teams, ensuring their requirements are captured, prioritized, and implemented within marketing automation platforms.
  • Manage the completeness of requests and related documents submitted to the marketing automation request queue.
  • Campaigns management: Design and implement advanced, multi-channel marketing automation campaigns using templates, ensuring compliance with governance, brand guidelines, and best practices, with strong knowledge of Salesforce Marketing Cloud and advanced concepts such as multi-channel campaigns, retargeting, campaign optimization.
  • Training & Mentorship: Train internal stakeholders for tools and processes, mentor Level 1 Marketing Automation Specialists, and provide feedback to enhance team performance.
  • Webinar & Survey management: Co-manage the configuration of webinars and surveys through the company’s official tools, training marketers to use the tools and run cross-channel promotions.
  • Tool Integration management: Support tool integrations, ensuring processes adhere to industry best practices.
  • Quality Assurance & SLA: Conduct QA on campaigns, identify errors, ensure compliance with processes, governance, brand guidelines, and best practices; adhere to the Marketing Automation team’s SLA with timely responses within 24 hours and completion within the agreed schedule.
  • Pro-active & Cross-functional collaboration: Support broader team objectives and collaborate with cross-functional teams for seamless execution and continuous improvement.
  • Trend Awareness and Process Improvement: Stay updated with trends in marketing automation and suggest process improvements.
Qualifications
  • Bachelor’s degree in information management, marketing, communications or equivalent.
  • Strong analytical skills with the ability to collect, organize, and analyze information with attention to detail.
  • Experience in web publishing and supporting technologies (HTML, CSS, Adobe Photoshop or similar) is advantageous.
  • 1-2 years of work experience in HTML and CSS is mandatory.
  • Experience with Stakeholder management and IT background.
  • 1-2 years of work experience in Eloqua Marketing Automation.
  • Excellent written and verbal communication skills.
  • Fresh graduates with HTML/CSS knowledge are welcome to apply.
Benefits
  • Work Arrangement: Hybrid; reporting at least once to twice a week (flexible shift) from 10:00 to 22:00 with specified break times.
  • Provision of company tools of trade.
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