Collection Analyst

5 days ago

Davao City, Philippines Connext Full time

Collection Analyst – Connext What’s in it for you? Competitive Compensation Monthly Allowance & Perfect Attendance Bonus Mid-Year Bonus HMO Coverage & Life insurance Mandated Government Benefits 25% Night Differential Company provided equipment Great Company Culture Work Set-up: Site Only Shift: 9:00PM - 6:00AM (Philippine Time) Roles and Responsibilities: The Collection Analyst is responsible for managing B2B collections and maintaining strong client relationships to ensure timely payments and accurate account reconciliation. The role focuses on proactive communication with business clients, resolving billing issues, and supporting AR operations. Manage the end-to-end collections process for assigned B2B accounts, ensuring prompt follow-up on overdue invoices and payment commitments. Build and maintain professional relationships with clients to resolve billing issues and payment disputes. Coordinate with internal teams (Finance, Sales, and Operations) to address account discrepancies and client concerns. Monitor aging reports, track payment performance, and provide regular collection status updates. Negotiate and implement payment arrangements in accordance with company policies and client terms. Support process improvements that enhance collection efficiency and customer satisfaction. Maintain detailed and accurate records of collection activities, communications, and resolutions. Required Qualifications: Bachelor’s degree in Business Administration, Finance, or a related field. Minimum of two (2) to four (4) years of experience in collections and client relations. Must have stable employment history. Great Company Culture, Great Place to work Certified, Great Benefits, and lots of room for growth Seniority level Associate Employment type Full-time Job function Accounting/Auditing Financial Services, Accounting, and Collection Agencies Referrals increase your chances of interviewing at Connext by 2x #J-18808-Ljbffr

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