Collections Analyst | Davao with 5k Sign-On Bonus

3 weeks ago

Davao City, Philippines Connext Global Solutions Inc Full time

Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance. We are currently looking for a Collections Analyst who will be working with Connext's Client in the United States of America. What's in it for you? Competitive compensation Perfect Attendance Bonus Life insurance HMO Insurance Great company culture 25% Night Differential Annual Increase 5,000 Php Sign-On Bonus What is the job? The Credit and Collections Specialist is responsible for managing B2B collections and maintaining strong client relationships to ensure timely payments and accurate account reconciliation. Responsibilities: Manage the end-to-end collections process for assigned B2B accounts, ensuring prompt follow-up on invoices and payment commitments. Build and maintain professional relationships with clients to resolve billing issues and payment disputes. Coordinate with internal teams (Finance, Sales, and Operations) to address account discrepancies and client concerns. Monitor aging reports, track payment performance, and provide regular collection status updates. Negotiate and implement payment arrangements in accordance with company policies and client terms. Support process improvements that enhance collection efficiency and customer satisfaction. Maintain detailed and accurate records of collection activities, communications, and resolutions. Qualifications: Bachelor’s degree in Business Administration, Finance, or a related field. Minimum of two (2) to four (4) years of experience in collections and client relations. Experience using Microsoft Excel and ERP or AR systems (e.g., NetSuite, SAP, or similar). Experience in B2B collections with strong negotiation and client communication skills. Demonstrates professionalism and persistence in handling difficult client situations. #J-18808-Ljbffr

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