Risk and Collections Analyst

2 hours ago

Quezon City, National Capital Region, Philippines Global Payments Process Centre, Inc. Full time ₱1,200,000 - ₱2,400,000 per year
What Part Will You Play?
  • Track and manage financial losses over $10,000, keeping detailed case records with timelines, stakeholder input, and outcomes.
  • Summarize each loss case clearly, highlighting what happened, root causes, and what could prevent future occurrences.
  • Host monthly loss reporting sessions: prepare and review data, identify debt trends and major cases, and confidently present findings to key stakeholders.
  • Lead cross-functional case review meetings, ensuring that findings are communicated effectively and next steps are followed up.
  • Support and advise other departments based on loss insights, especially where similar risk patterns are emerging.
  • Work on business failure cases, including those involving insolvency practitioners and external administrators.
  • Coordinate with third-party collections and insolvency practices, ensuring appropriate documentation, updates, and communication throughout the lifecycle of the case.
  • Prepare reports and dashboards to support leadership reviews, risk meetings, and operational decision-making.
  • Track whether agreed actions are implemented and escalate issues where preventive steps are not being followed.
What Are We Looking For in This Role?
  • Associate or Bachelor's Degree is preferred
  • At least 6 months previous Loss Analyst II experience
  • Possess at least 4 years of relevant experience
  • Good understanding of Payment Process Industry
  • Detail oriented with the ability to comprehend numerical and financial data
  • Capable of summarizing complex cases
  • Strong organizational skills and attention to detail
  • Able to communicate in a clear, concise, and professional manner both verbally and in writing
What Are Our Desired Skills and Capabilities?

Essential

  • Experience working in collections, financial risk, or operational case management.
  • Ability to summarize complex cases clearly and communicate effectively across departments.
  • Comfortable presenting loss trends, drivers, and high-value case summaries in meetings.
  • Organized and reliable, with the ability to manage multiple cases and deadlines.
  • Willingness to work directly on business failure cases and liaise with insolvency practitioners.
  • Able to use spreadsheets and internal systems to track case status and report outcomes.
  • Clear and confident communicator Reliable and detail-focused.

Desirable

  • Experience working in collections, financial risk, or operational case management.
  • Ability to summarize complex cases clearly and communicate effectively across departments.
  • Comfortable presenting loss trends, drivers, and high-value case summaries in meetings.
  • Organized and reliable, with the ability to manage multiple cases and deadlines.
  • Willingness to work directly on business failure cases and liaise with insolvency practitioners.
  • Able to use spreadsheets and internal systems to track case status and report outcomes.

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