Risk and Collections Analyst

3 days ago

Quezon City, Philippines Global Payments Process Centre, Inc. Full time

What Part Will You Play? Track and manage financial losses over $10,000, keeping detailed case records with timelines, stakeholder input, and outcomes. Summarize each loss case clearly, highlighting what happened, root causes, and what could prevent future occurrences. Host monthly loss reporting sessions: prepare and review data, identify debt trends and major cases, and confidently present findings to key stakeholders. Lead cross-functional case review meetings, ensuring that findings are communicated effectively and next steps are followed up. Support and advise other departments based on loss insights, especially where similar risk patterns are emerging. Work on business failure cases, including those involving insolvency practitioners and external administrators. Coordinate with third-party collections and insolvency practices, ensuring appropriate documentation, updates, and communication throughout the lifecycle of the case. Prepare reports and dashboards to support leadership reviews, risk meetings, and operational decision-making. Track whether agreed actions are implemented and escalates issues where preventive steps are not being followed. What Are We Looking For in This Role? Associate or Bachelor's Degree is preferred At least 6 months previous Loss Analyst II experience Possess at least 4 years of relevant experience Good understanding of Payment Process Industry Detail oriented with the ability to comprehend numerical and financial data Capable of summarizing complex cases Strong organizational skills and attention to detail Able to communicate in a clear, concise, and professional manner both verbally and in writing What Are Our Desired Skills and Capabilities? Essential Experience working in collections, financial risk, or operational case management. Ability to summarize complex cases clearly and communicate effectively across departments. Comfortable presenting loss trends, drivers, and high-value case summaries in meetings. Organized and reliable, with the ability to manage multiple cases and deadlines. Willingness to work directly on business failure cases and liaise with insolvency practitioners. Able to use spreadsheets and internal systems to track case status and report outcomes. Clear and confident communicator Reliable and detail-focused. Desirable Experience working in collections, financial risk, or operational case management. Ability to summarize complex cases clearly and communicate effectively across departments. Comfortable presenting loss trends, drivers, and high-value case summaries in meetings. Organized and reliable, with the ability to manage multiple cases and deadlines. Willingness to work directly on business failure cases and liaise with insolvency practitioners. Able to use spreadsheets and internal systems to track case status and report outcomes. #J-18808-Ljbffr

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