Bpo Operations Supervisor
3 weeks ago
Job Description
Role: Operations Supervisor (Mandarin speaker); Location: Mandaluyong, National Capital Region; Salary: up to Php 420,000 per year; Employer: ADI Recruitment Inc.
Posted 1 day ago
We are looking for an Operations Supervisor with strong leadership skills and a solid background in billing, medical claims, or revenue cycle management (RCM). This role involves overseeing operations, ensuring quality service, and driving process improvements.
Responsibilities- Lead and supervise teams in billing/claims to achieve operational goals.
- Monitor performance, provide coaching, and conduct regular evaluations.
- Oversee end-to-end billing, claims processing, and RCM operations.
- Ensure compliance with company policies and industry standards.
- Collaborate with management to improve workflows and achieve KPIs.
- Act as client liaison for client-facing activities and quality assurance where applicable.
- Coordinate administrative tasks, including scheduling, communications, and reporting.
- Support business growth by identifying upselling/cross-selling opportunities where relevant.
- At least 1 year of experience managing teams (supervisory or leadership role).
- At least 1 year of experience in Billing, Medical Claims, or RCM.
- Bachelor’s degree in Business Administration, Management, or related field (preferred).
- Strong organizational, leadership, and multitasking skills.
- Excellent communication and interpersonal skills with a client-care mindset.
- Proficiency in MS Office Suite; familiarity with office management tools.
- Job Type: Full-time
- Salary: Up to Php 35,000.00 per month
- Benefits: Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
- Willingness to travel: 100% (Preferred)
- Additional benefits may apply
- Qualifications may also include client relations, financial reporting, and staff coordination.
- Other responsibilities may include recruitment, onboarding, and inventory of office-related processes depending on assignment.
There are multiple postings for similar roles across different locations and employers listed in the provided content. The summarized description above focuses on the core Operations Supervisor responsibilities and qualifications relevant to a Mandarin-speaking role in BPO/RCM contexts. This description is a refinement of the information provided and may not capture every separate posting in the original text.
#J-18808-Ljbffr-
Operation Supervisor
2 weeks ago
, Metro Manila, Philippines Vietthi Global Trading Corporation Full timeAbout the Role The Ops Supervisor acts as the on-site gatekeeper of quality and process integrity .This role oversees end-to-end quality inspection, issue tracking, process verification, and data consolidation to maintain operational excellence. Unlike production roles, the Ops Supervisor focuses on second-level verification of each Team Lead’s...
-
Operations Supervisor
6 days ago
Manila, National Capital Region, Philippines Access Healthcare Full timeCompany DescriptionEstablished in 2011, Access Healthcare is a global leader in healthcare management, empowering providers to focus on patient care through innovative technology solutions. We specialize in revenue cycle management (RCM) to enhance financial performance and streamline operations, benefiting patient care. With over 27,000 professionals across...
-
Food Operations Supervisor
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeFood Operations Supervisor – Cubao, Quezon City Posted today Job Description FOOD OPERATIONS SUPERVISOR Cubao, Quezon City Key Responsibilities Supervise and manage the daily activities of multiple food cart teams (minimum of 3 carts), including scheduling, inventory, and sales reporting Monitor food preparation, hygiene, and safety compliance across all...
-
Operations Manager
3 weeks ago
, Metro Manila, Philippines HRTX Full timeOperations Manager / Team Leader (Healthcare Account – BPO) Job Openings Operations Manager / Team Leader (Healthcare Account – BPO) About the job We are looking for a licensed Philippine Registered Nurse (PHRN) with strong BPO leadership experience to manage operations and lead teams for a Healthcare account. This role combines operational oversight...
-
Supervisor, Operations
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeOverview MC WILSON CORPORATION (Company behind Gringo, Tokyo Bubble Tea, Honeybon cafe, and Tatatito) is looking for a Shift Supervisor to be assigned to our Gringo Restaurant at Feliz Mall Pasig . Responsibilities Manage the daily operations of the store. Lead the store in achieving performance targets. Implement programs to improve the overall efficiency...
-
Operation Supervisor
2 weeks ago
Manila, National Capital Region, Philippines Vietthi Global Trading Corporation Full time ₱900,000 - ₱1,200,000 per yearAbout the RoleThe Ops Supervisor acts as the on-site gatekeeper of quality and process integrity.This role oversees end-to-end quality inspection, issue tracking, process verification, and data consolidation to maintain operational excellence.Unlike production roles, the Ops Supervisor focuses on second-level verification of each Team Lead's work—ensuring...
-
CX Operations Supervisor
3 weeks ago
, Metro Manila, Philippines Domain Full timeJoin to apply for the CX Operations Supervisor role at Domain CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to...
-
Operations Supervisor
3 weeks ago
, Aklan, Philippines Buscojobs Full timeOverview Operations Supervisor roles in the Philippines. Includes multiple postings with responsibilities in operations supervision, customer service, administration, and client relations across various industries (cinema, hospitality, logistics, and general operations). Responsibilities Monitor personnel assignments, attendance, and appearance; provide...
-
Project Supervisor
2 weeks ago
, Metro Manila, Philippines Vietthi Global Trading Corporation Full timeAbout the Role The Project Supervisor serves as the key on-site coordinator and execution manager for Manila operations.This role oversees the daily performance of the Production, Operations, and IT departments to ensure all recording, uploading, and quality processes are completed efficiently, on schedule, and in accordance with SOP and KPI standards. As...
-
Assistant Operations Supervisor
3 weeks ago
, , Philippines Buscojobs Full timeJob Postings Note: This refined description consolidates multiple Assistant Operations Supervisor / Assistant Manager postings from the provided content. Each posting includes location, role, responsibilities, and qualifications as originally stated, with formatting cleaned and aligned to the allowed tags. Posting 1: Assistant Operations Supervisor (Retail)...