Operations Supervisor

4 days ago

Manila, National Capital Region, Philippines Access Healthcare Full time

Company Description

Established in 2011, Access Healthcare is a global leader in healthcare management, empowering providers to focus on patient care through innovative technology solutions. We specialize in revenue cycle management (RCM) to enhance financial performance and streamline operations, benefiting patient care. With over 27,000 professionals across 24 global delivery centers in the US, UK, India, and the Philippines, we emphasize scalability, automation, and transparency, collaborating closely with clients to meet their needs.

Role Description

This is a full-time, on-site role located in Metro Manila for an Operations Supervisor in our Healthcare BPO division. The Operations Supervisor will oversee day-to-day operations, manage teams, and ensure efficient service delivery. Responsibilities include monitoring performance, implementing operational strategies, conducting regular analyses, and maintaining effective communication across departments to meet organizational goals.

Qualifications

  • Supervisory Skills and Operations Management skills
  • Strong Analytical Skills and Operations experience
  • Excellent Communication skills
  • Ability to work on-site in Metro Manila
  • Proven track record in handling healthcare BPO operations is a plus
  • Bachelor's degree in Business Administration, Healthcare Management, or related field

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