Media/Entertainment Account

2 days ago

Metro Manila Philippines Buscojobs Full time

Customer Service Associate – Makati

Makati, National Capital Region • CEMEX

Job Description:

What is the job? Prompt and accurate sales order creation (voice/electronic) in accordance to policies, logistical and operational capacities, and system procedures to ensure an efficient order fulfillment process. Ensure that complaints are completely logged, followed up and closed based on defined Service Level Agreements to address customer concerns with diligence. Define SLAs with Logistics, Operations, Commercial, Technical, and Procurement. Ensure proper customer management in accordance with defined Call Flow parameters to achieve customer satisfaction and positively impact relationships. Ensure all inquiries, requests and tasks are properly coordinated and executed within defined service levels to exceed customer expectations. Inform and regularly update clients on the company’s customer contact tools to facilitate order fulfillment.

Qualifications:

  • Bachelors Degree
  • Willing to work in Makati
  • 0-5 years experience in customer service, order processing or back office
  • Above average written and verbal English and Filipino communication
  • Fresh graduates welcome to apply

Posted today

Customer Service Associate – Manila (General)

Location varies; multiple postings in Manila area

Job Description:

Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.

Qualifications:

  • Open to fresh graduates and college undergraduates with related experience
  • BPO experience is an advantage
  • Must have good English communication skills
  • Willing to work in Alabang on shifting schedules

Posted today

Customer Service Representative – Taguig / BGC

Taguig, National Capital Region • GDV Business Services Co. / Tata Consultancy Service

Job Description:

Urgent hiring for Customer Service Representative and Technical Support Representative. Provide expert advice and information to potential customers regarding products and services. Aim to increase profitability and sales revenue through excellence in customer service and consultative selling. Onsite work with several benefits listed (see below).

Qualifications:

  • College graduate in computer-related field (TSR) with 12+ months BPO experience; or College undergraduate/associate with 24+ months BPO experience (per posting)
  • Willing to work onsite
  • Salary up to Php 31,000; Benefits include HMO, medicine reimbursement, equipment provided, and more

Location: BGC, Taguig. Schedule options: various shifts, includes evening/night and rotational shifts. Onsite requirement for most postings.

Application details: Submit updated resume, walk-in options at Recruitment Centers, and other standard requirements described in postings.

Customer Service Representative – Pasig / Quezon City

Sites: Pasig City, Quezon City

Job Description:

Massive hiring for Customer Service Representatives with same-day virtual or walk-in interviews. Responsibilities include handling customer complaints and questions, providing product/service information, processing orders and returns, and supporting sales through effective product guidance.

Qualifications:

  • High school graduate or college undergraduate with BPO experience (6+ months preferred)
  • Excellent communication skills in English
  • Amenable to onsite work

Salary: Php 18,000 – Php 35,000 per month depending on role and experience. Benefits include health insurance and opportunities for promotion. Various schedules available.

Note

All postings are for on-site roles; some mention virtual interview options. Salary ranges and benefits vary by position and company.

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