Recruitment Manager

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The Recruitment Manager will be responsible for leading and managing the full-cycle recruitment process to meet the company’s hiring needs across retail stores and head office functions. This role will oversee a recruitment team and work closely with business leaders to ensure talent acquisition strategies align with organizational goals. The position requires strong stakeholder management, hands-on execution, and the ability to build a strong employer brand to attract top talent.

Job Description:

Recruitment Strategy & Planning

• Develop and implement effective recruitment strategies tailored to retail operations and corporate functions.
• Partner with the Head of HR to forecast hiring needs and workforce planning.
• Ensure recruitment processes are aligned with company values and business objectives.
• Lead, coach, and develop a team of recruiters to achieve hiring targets.
• Allocate workload, set clear objectives, and monitor performance.
• Foster a collaborative and high-performing team culture.

Talent Acquisition & Process Management

• Oversee end-to-end recruitment across all levels, from entry-level retail staff to managerial positions.
• Ensure consistent, structured, and efficient recruitment processes.
• Implement and optimize recruitment tools.

Employer Branding & Candidate Experience

• Strengthen the company’s employer brand to attract high-quality candidates in the retail sector.
• Drive initiatives to enhance candidate experience throughout the hiring journey.
• Represent the company at career fairs, networking events, and recruitment campaigns.

Reporting & Compliance

• Track, analyze, and report recruitment metrics (time-to-fill, cost-per-hire, quality-of-hire, etc.).
• Ensure compliance with labor laws and internal HR policies during the recruitment process.
• Provide regular updates to the Head of HR on hiring progress and challenges.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum 5-7 years of experience in recruitment, with at least 1-2 years in a managerial role.
• Proven experience hiring for both volume retail roles and specialized head office functions.
• Strong leadership and people management skills, with experience leading a small team.
• Excellent stakeholder management and communication skills.
• Familiarity with recruitment technologies.
• Knowledge of labor regulations and best practices in recruitment.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Human Resources
• Industries Retail

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