Pre-Sales Customer Service Representative

4 weeks ago

Pasig, Philippines Hcreates Information Technology Full time

Overview

Hcreates Information Technology

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Employee of the Month Award, Employee Recognition Program

Government Mandated Benefits Professional Development

Job Training

Maternity & Paternity Leave, Parental Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave, Volunteer Time Off

Responsibilities
  1. Develop and maintain relationships with furniture customers in the United States.
  2. Contact customers by phone and email to achieve sales targets.
  3. Gain a thorough understanding of our furniture products including design concepts, materials, craftsmanship etc. and effectively convey the product value to customers.
  4. Provide professional furniture configuration suggestions and solutions based on customer needs to facilitate order closing.
  5. Track the fulfillment of orders, ensure customer satisfaction and actively seek repeat purchases and recommendations.
  6. Collect market information and customer feedback, and report to the company in a timely manner to inform the company of product development and marketing strategies.
Qualifications
  1. Marketing, Business English or related majors.
  2. At least 2 years of sales experience is required. Candidates with experience in the furniture industry will be given priority.
  3. Excellent oral and written English communication skills, capable of conducting smooth business communication with clients.
  4. Strong communication skills and negotiation skills, capable of establishing and maintaining good customer relationships.
  5. Proficient in using Microsoft Office and basic system operations.
  6. Clear goals, proactive and able to withstand pressure and achieve goals.
  7. Understand American culture and the market, and be able to adapt to a cross -cultural working environment.

English Language Customer Service Scheduling Salesforce Account Management Digital Marketing Technical Skills Sales Pitching and Closure Organizational Skills People Skills

Preview

Kaye cy

HR Officer Hcreates Information Technology

Active today

Working Location

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