Customer Implementation Specialist

2 weeks ago

Parañaque, Philippines Buscojobs Full time

Posted today

Implementation Specialist (Remote Philippines - Real Estate Tech)

We are seeking a detail-oriented and highly organized Implementation Specialist to join our offshore support team. This role oversees the successful implementation of real estate technology platforms for new and returning clients. The ideal candidate will be tech-savvy, process-driven, and customer-focused, ensuring timely and seamless onboarding for clients in the real estate industry.

Responsibilities
  • Become a product implementation expert, staying up to date with platform updates and enhancements.
  • Manage project timelines, tracking key milestones and deliverables to ensure timely platform launches.
  • Conduct client calls to set expectations, review setup progress, and ensure proper configuration (including account settings, domain and email setup, and IDX paperwork).
  • Identify and resolve implementation challenges, proactively addressing delays and risks.
  • Maintain detailed documentation and communication with clients, ensuring transparency throughout the onboarding process.
  • Collaborate with internal teams such as Sales, Compliance, and Client Success to align platform setup with client requirements.
  • Handle post-launch setup corrections and escalate issues when necessary.
Qualifications
  • Strong communication and interpersonal skills – able to build trust with clients and provide an excellent onboarding experience.
  • Excellent time management and organizational skills – able to manage multiple projects and meet deadlines efficiently.
  • Tech-savvy and quick learner – ability to navigate and troubleshoot software applications with ease.
  • Process-driven and detail-oriented – maintains accuracy in documentation and workflow execution.
  • Problem-solving mindset – identifies and suggests improvements to enhance the implementation process.
  • Comfortable with change and adaptability – embraces product updates, new processes, and continuous improvement.
  • Ability to thrive in a fast-paced environment – works well under pressure and meets client expectations.

Additional Information: This is a full-time remote position based in the Philippines. A stable internet connection and professional home office setup are required. Experience in real estate technology, SaaS implementation, or onboarding support is a plus.

Other Roles Mentioned

The posting includes multiple other Implementation Specialist roles from different companies. If you want a focused refinement for a specific company listing, please specify which one to refine (e.g., Enshored, Titanium, Home Credit Philippines, etc.).

#J-18808-Ljbffr

  • Monday.com Implementation Specialist

    5 days ago

    Parañaque, Philippines Lennor Group Full time

    Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with one of our global clients in their search for a Remote Monday.com Implementation Specialist based in the Philippines . Salary Range : up to ₱140,000 Work Setup : Fully Remote Shift Schedule : Day Shift Location : Philippines...

  • Customer Service Specialist

    3 days ago

    Parañaque, Philippines Digiplus Interactive Corp. Full time

    Share Job Description Insurance Health & Wellness HMO A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. Promptly responding to...

  • Customer Service Specialist

    4 weeks ago

    Parañaque, Philippines DigiPlus Interactive Corp Full time

    3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from DigiPlus Interactive Corp DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in...

  • Customer Service Specialist

    4 weeks ago

    Parañaque, Philippines DigiPlus Interactive Corp Full time

    1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from DigiPlus Interactive Corp Talent Acquisition Assistant at DigiPlus Interactive Corp. DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and...

  • Customer Service Specialist

    1 week ago

    Parañaque, Philippines DigiPlus Full time

    Customer Service Specialist DigiPlus Interactive Corp. (formerly known as Leisure and Resorts World Corporation) is a publicly listed company (PSE: PLUS). With over 20 years of expertise under its belt, DigiPlus ushered its unbeatable dominance in the Philippine retail gaming market by forging an empire of world-class multi-gaming platforms strategically...

  • Customer Service Specialist

    4 weeks ago

    Parañaque, Philippines DigiPlus Interactive Corp Full time

    Customer Service Specialist (Blended Account) Customer Service Specialist (Blended Account) 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from DigiPlus Interactive Corp Talent Acquisition Associate at DigiPlus Interactive Corp DigiPlus Interactive Corp. pioneered...

  • Customer Care Analyst/Specialist

    3 weeks ago

    Parañaque, Philippines Ocean Network Express Full time

    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Ocean Network Express. Responsibilities Providing service or information, solutions and relevant details to customers. Coordinating with concerned groups on special container requirements with Equipment Control. Approval of Dangerous Goods (DG), Out of Gauge...

  • Customer Support Specialist

    3 weeks ago

    Parañaque, Philippines MultiplyMii Full time

    Overview Position Type: Part Time Location: Philippines (Remote) Schedule: Monday-Friday, at least 4 hours overlap within 9am-7pm CEST About The Company Our client is a fast-growing sleep supplement brand, founded in early 2023 and based in Amsterdam. Their mission is to help people sleep better, recover faster, and feel their best. With rapid growth...

  • Customer Support Specialist

    2 weeks ago

    Parañaque, Philippines Hitachi Vantara Corporation Full time

    Overview Description The Customer Support Specialist provides internal and external customer support (e.g. technical, order assistance, payment-related assistance) and coordinates with relevant resources to have complete case ownership and to increase customer satisfaction. Responsibilities You will ensure the timely resolution of customer issues within...

  • Community Operations Specialist

    4 weeks ago

    Parañaque, Philippines Megabet Corp. Full time

    Key Responsibilities Lead, mentor, and manage a team of community specialists. Develop and implement community engagement strategies. Monitor and report on community performance metrics. Work closely with product, marketing, and support teams to integrate community feedback. Manage conflicts, moderation, and uphold community guidelines. Oversee community...