HR & Engagement Coordinator (US Account)

7 days ago

Pasig, Philippines KDCI Full time

Job Summary KDCI Outsourcing is seeking a highly organized and detail-oriented HR & Engagement Coordinator to support the Learning and Engagement teams. This role involves a mix of administrative support, event coordination, content preparation, and stakeholder communication. The ideal candidate will have excellent English proficiency, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Plan and coordinate events, workshops, and engagement activities. Draft communications including emails, newsletters, and social media posts. Enter events and materials into the Learning Management System (LMS) and serve as backup LMS Administrator. Manage overall HR calendar of events and coordinate schedules using Outlook. Create, edit, and format presentations and learning materials, ensuring alignment with English and learning standards. Reconcile department engagement budgets and manage expense records. Generate and prepare reports from Learning and Engagement systems. Respond to help desk tickets and maintain file organization. Send new hire kits and administer motivational incentives. Perform other HR administrative and engagement-related duties as assigned. Qualifications Bachelor’s degree in any field. 1–2 years of administrative experience in the BPO industry or with U.S.-based clients/companies, required — preferably within Human Resources. Background or experience in Property and Casualty Insurance is required. Strong English verbal and written communication skills. Proficient in Microsoft Office Suite, Google Workspace, and internet-based applications. Detail-oriented with superior organizational and time management skills. Experience with Learning Management Systems (LMS) is an advantage. Knowledge of employee benefits administration is a plus. Strong typing and accurate data entry skills. Ability to manage multiple priorities and deadlines independently or within a team. Must be physically able to work night shift (subject to US daylight savings adjustments). Demonstrates professionalism, reliability, and commitment to company policies, culture of respect, and safety standards. Consistently present and ready to start shift on time. #J-18808-Ljbffr

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