
HR & Engagement Coordinator (US Account)
3 weeks ago
Job Summary
KDCI Outsourcing is seeking a highly organized and detail-oriented HR & Engagement Coordinator to support the Learning and Engagement teams. This role involves a mix of administrative support, event coordination, content preparation, and stakeholder communication. The ideal candidate will have excellent English proficiency, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities- Plan and coordinate events, workshops, and engagement activities.
- Draft communications including emails, newsletters, and social media posts.
- Enter events and materials into the Learning Management System (LMS) and serve as backup LMS Administrator.
- Manage overall HR calendar of events and coordinate schedules using Outlook.
- Create, edit, and format presentations and learning materials, ensuring alignment with English and learning standards.
- Reconcile department engagement budgets and manage expense records.
- Generate and prepare reports from Learning and Engagement systems.
- Respond to help desk tickets and maintain file organization.
- Send new hire kits and administer motivational incentives.
- Perform other HR administrative and engagement-related duties as assigned.
- Bachelor’s degree in any field.
- 1–2 years of administrative experience in the BPO industry or with U.S.-based clients/companies, required — preferably within Human Resources.
- Background or experience in Property and Casualty Insurance is required.
- Strong English verbal and written communication skills.
- Proficient in Microsoft Office Suite, Google Workspace, and internet-based applications.
- Detail-oriented with superior organizational and time management skills.
- Experience with Learning Management Systems (LMS) is an advantage.
- Knowledge of employee benefits administration is a plus.
- Strong typing and accurate data entry skills.
- Ability to manage multiple priorities and deadlines independently or within a team.
- Must be physically able to work night shift (subject to US daylight savings adjustments).
- Demonstrates professionalism, reliability, and commitment to company policies, culture of respect, and safety standards.
- Consistently present and ready to start shift on time.
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