
Inside Sales Manager
6 days ago
Overview
We are seeking an experienced and results-driven Inside Sales Manager to lead and grow the inside sales team for one of our Australia-based clients. This role is focused on driving outbound sales across Australia and New Zealand and will be based in the Philippines .
As Inside Sales Manager, you will be responsible for:
- Managing, developing, and motivating a team of Inside Sales Representatives.
- Implementing effective outbound strategies to meet and exceed revenue targets.
- Coaching the team to deliver exceptional customer engagement and sales performance.
- Driving continuous improvement through data-driven insights, reporting, and performance management.
The ideal candidate is a strong leader with proven success in telesales/inside sales , a solid understanding of the AU/NZ market, and the ability to build and sustain a high-performing team in a fast-paced environment.
Key Responsibilities- Lead and manage the Inside Sales team to deliver on individual and team sales targets.
- Develop and implement outbound sales strategies tailored to the AU/NZ market.
- Monitor KPIs, analyze performance, and provide regular reports to senior management.
- Recruit, onboard, and train new sales team members.
- Conduct coaching sessions and performance reviews to maximize productivity.
- Collaborate with marketing and operations teams to align sales strategies with business goals.
- Maintain high standards of customer service and ensure compliance with company policies and procedures.
- Minimum 5+ years of experience in inside sales, telesales, or outbound sales.
- At least 2+ years in a leadership/management role , with a track record of leading successful sales teams.
- Strong understanding of the Australian and New Zealand B2B market .
- Proven ability to motivate, coach, and develop sales professionals.
- Excellent communication and interpersonal skills (verbal and written).
- Strong analytical and reporting skills ; proficiency with CRM systems and MS Office Suite.
- Results-oriented, proactive, and highly organized.
- Experience in the construction, trade, or tools industry is highly desirable.
- Opportunity to lead a growing sales team supporting a leading AU/NZ client.
- Competitive compensation package.
- Collaborative, performance-driven environment with room to grow.
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