It Operations

Overview

IT Operations Support Engineer jobs in Taguig. Experteer offers up to 600,000 executive jobs. Start improving your career now

Operations Support Engineer

Posted 1 day ago

Job Description

Are you looking for a career with the following exciting job scope:

• Responsible of resolving 2nd level escalation help desk issues that includes hardware and software. This will cover all in-house build application issues / order issues in UAT / PROD environment, which need to work with engineer, 1st level helpdesk, Project team, Server team, Network team and etc closely.
• Responsible of Server migration such as setting up applications in new server and replacing server with EndOfLive OS.
• Responsible for Pentest fixes, identify pentest item, assigning pentest task to relevant department, apply fixes for Nginx / Apache / Tomcat.
• Responsible for deployment that involve N2N application, application patches, OS installation, User-Accept-Test with project team and client, application configuration, database configuration and etc.
• Responsible for Mock Run activity, this include mock run with internal team and also client from bank and exchange.
• Perform monitoring task daily to ensure all application services, physical condition, OS environment and any related technology in place is on working condition. Candidate also require to do report from the monitoring result and perform technical analysis on the issue to find a permanent solution.
• Responsible for performing regular and periodic technical maintenance such as server database hour keeping, server file clean-up, website certification update, application certification update to ensure application is running in tiptop condition.

Your profile will stand out even more if you have:

• Diploma/Degree in Computer Science or equivalent.
• At least 4 years' experience in related field (IT Support/Application Support).
• Resourceful and able to work effectively in a team. Initiative when assigned job.
• Able to withstand stress in order to meet timelines when necessary.
• Knowledge in Java, Linux CentOS, Nginx / TomCat / Apache, Zabbix, SMTP, SFTP, SSL Cert will be added advantages.
• Knowledge in securities and trading or financial preferred.
• Investment and Trading (Securities/Forex/Derivatives) industry knowledge is an advantage.
• Preferably to START Immediately
• Able to work in Malaysia , and Philippines, Makati

System Administration Specialist

Makati City, National Capital Region ₱40000 - ₱80000 Y PJ Lhuillier Group of Companies

Posted 1 day ago

Job Description

The position is primarily responsible for providing support in ensuring that all endpoints (laptop, desktop, and servers) are properly configured, built, and passed the security standards of the bank prior to issuance. The position is also responsible for providing network connectivity and other peripherals to the bank's business units.

Key Responsibilities:

• Implements standards in managing issuance of endpoints.
• Participates in the creation and enhancement of processes on endpoint and servers for efficient delivery and improved user experience.
• Provides network connectivity and other peripherals to the bank's business units.
• Conducts installation and configuration of the server operating system.
• Supports the setting up of network connections and the proper communication between servers and other devices.
• Handles Server Patch Managements and upgrades to ensure that servers are protected against known vulnerabilities and reducing the risk of security breaches and downtime.
• Gives support relative to endpoint, network, servers, etc.

Job Requirements:

• Graduate of IT-related, Engineering or Math-related courses.
• At least 2-3 years of experience in systems administration of Windows Servers/Clients and Linux Servers
• Experience in implementing/understanding of IT security industry standards and policies.
• Amenable to work in Makati City

finance system administration

Makati City, National Capital Region ₱ - ₱ Y Diamond Recruitment Firm

Posted 1 day ago

Job Description

Qualifications:

• Must be a Bachelor's degree
• Advanced level in Excel
• Financial & Operations knowledge and experience is required
• Experience in system administration is required.
• Must be knowledgeable in finance processes
• Amenable to work in Makati

Duties and Responsibilities:

• D365 Financial & Operations configuration activities
• Setting up workflows and controls
• Creating Training materials
• Supporting various initiatives that is required by the Business
• Analyze and troubleshoot errors related to configuration
• Identify risk and other downstream and upstream effect for all the configuration before deployment
• On Ad hoc basis – extracting data or performing mass updates

Job Type: Full-time

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Dynamics 365: 7 years (Preferred)
• Finance System Administrator: 7 years (Preferred)

AML Compliance System Administration and Maintenance Officer

Makati City, National Capital Region ₱ - ₱ Y Bank of the Philippine Islands (BPI)

Posted 1 day ago

Job Description

Responsibilities:

• Assists the Compliance System Administration and Maintenance Section Head in ensuring the smooth operations and maintenance of existing AML systems in production (including data quality and completeness, timely production problem resolution, etc.)
• Coordinates with ISG and source application owners on production-related issues, implementation of new systems, revisions or patches/fixes
• Manages the data administration activities of the AML systems (e.g., table maintenance, blacklists, etc.)
• Submits the CTRs soft copies to the AMLC within the designated period required by the AML law and monitors successful electronic submission
• Monitors rejected transactions on the submitted CTR to the AMLC and acts on the resubmission
• Trains or assists the AML unit personnel and bank units in using the AML system and its respective output reports or files
• Handles the data extraction requirements and prepares periodic reports for management
• Coordinates and initiates with the bank units on the AML systems process improvements and enhanced data quality and completeness
• Performs all other related functions which may be assigned by the Division/Department/Unit Head.

Qualifications:

• Bachelor's Degree in accounting, operations/industrial engineering, information technology or computer science
• At least one (1) year experience in EDP Audit, Technology or Policy & Process Formulation / Review or Project Management
• With banking background and has an appreciation of technology and how to harness it for AML
• Proficiency in written communication

Technical Support

Posted 1 day ago

Job Description

Qualifications:

• BS degree in Electrical, Electronics, Instrumentation, IT or relevant field.
• With related experience regarding technical support and service but fresh graduates who is willing to train are welcome to apply.
• Electrical, Instrumentation and Automation trainings/seminars.
• Excellent problem-solving and communication skills
• Good understanding of electrical drawings, P&ID, process flow chart and other technical papers.
• Initiative and work organization
• Must have documentation skills.
• Willing to travel and be assigned on site
• Able to attend client's request on weekends and holidays as required
• Team player
• Willing to work in Cainta, Rizal
• Can start ASAP.

Job Type: Full-time

Technical Support

Posted 1 day ago

Job Description

The Purpose Driven Career Objectives of a Bilingual Global Service Desk (Mandarin)

Work for one of the world's largest providers of outsourced (OSAT) semiconductor packaging, design, and test services. As a part of the team, you will be responsible for incoming requests for IT support and resolving software, application, network, account-related issues with computers. You will ensure user queries or issues are captured, validated, and triaged for further processing. You will be responsible for analyzing incident tickets and requests from customers or end-user, recommending solutions,s and escalating to the technical system owner. You will also ensure that ticket closure is within defined service levels. Make sure to communicate to users through different contact types such as email, phone, and chat. Lastly, you will receive English calls on global service desk hotline available to various Amkor locations in United States, Europe, and the Asia Pacific.

Work information

• Monday to Friday
• 7AM-4PM
• HMO upon hire

To apply for a Bilingual Global Service Desk (Mandarin), you are excellent at:

• Acts as the single point of contact for end-users in any IT-related inquiry, issue, or request.
• Records all English language incident tickets, system alerts, and requests.
• Serves as the Remote support running 24/7 supporting all Amkor locations globally.
• Analyses incident tickets, system alerts and request then provide solutions or recommendations.
• Categorize, prioritize, and assign reported incidents and provide solutions
• Administers the account management for various systems particularly global accounts such as active directory, Agile PLM, SAP, and manufacturing systems like MES, AMS, CIM, etc.
• Determine proper escalation or higher level of support group (application support, infrastructure, or Infosec team) if needed for more technical analysis and resolution.
• Ensure all incident tickets and requests are closed with resolution in accordance with the Service Level Agreement (SLA) metrics.
• Other functions may be assigned from time to time by a superior

Your Success Profile includes:

• Proficiency in Mandarin language (both written and verbal)
• 2 years of related work experience
• Practice ITIL method and processes
• With knowledge in ServiceNow or equivalent system
• Good presentation, and technical computer skills
• Analytical and proficient in Incident triage

Technical Support

Pasig City, National Capital Region ₱ - ₱ Y KMC Solutions

Posted 1 day ago

Job Description

As a Tier 1 Technical Customer Experience (CX) Advocate, you are the first line of support for our customers, providing exceptional service and technical assistance. Your role is pivotal in ensuring customers maximize their experience with our products and services. This position demands outstanding communication skills, a problem-solving mindset, and the ability to adapt to a fast paced, dynamic environment.

Responsibilities

Customer Support

• Provide real-time support through Zendesk tickets and calls, ensuring prompt and accurate resolutions.
• Handle incoming phone calls to troubleshoot customer issues with empathy and clarity.
• Address a wide range of inquiries, including hardware setup, software functionality, troubleshooting, and best practices.

Technical Expertise

• Gain in-depth knowledge of Photobooth Supply Co.'s products, including assembly, software, hardware, printing solutions, and account management.
• Troubleshoot and resolve technical issues while escalating complex cases to the Tier 2 team when necessary.
• Work closely with the Tier 1 Team, fellow advocates, and Tier 2 teams to share knowledge, resolve escalations, and improve workflows.
• Participate in team training, mentorship, and development sessions to enhance your skills

Qualifications

• 2-3 years of technical support experience.
• Previous experience troubleshooting hardware and software remotely is required.
• Exceptional English language written and verbal communication skills.
• Strong problem-solving skills with a customer-first mindset.
• Ability to troubleshoot technical issues in a clear, concise manner.

Preferred

• Familiarity with Zendesk support ticketing systems.
• Background in photography, software, or event-related technology is a plus.
• Proactive and resourceful in identifying solutions.
• Comfortable working in a remote team environment.
• Strong attention to detail and organizational skills. Ability to handle a high volume of inquiries while maintaining quality.
• Empathy and patience when dealing with customer challenges.

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Location

Technical Support

Posted 1 day ago

Job Description

Job Responsibilities:

• Maintain and troubleshoot computers, printers, and other peripherals in the head office and project sites.
• Responsible for computer preventive maintenance in head office and project sites
• Support and maintain network peripherals
• Check and validate server physical loads and usage
• Installation of software applications to all computers such as operating system, anti-virus, office suite applications, and engineering applications.

Qualifications:

• Must possess at least 2 year graduate or higher on Information Technology
• Knowledgeable on certain database management software
• Must be familiar on any specific programming language
• Knowledgeable in computer and network troubleshooting
• Knowledge on linux server management, web development on wordpress, PF sense firewall and load balancing

Job Type: Full-time

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Preferred)

Technical Support

Posted 1 day ago

Job Description

• Basic knowledge of electrical and civil works is a plus, but not required. Willingness to undergo training is essential.
• Must possess good moral character and a positive work attitude.
• Senior High School graduates are preferred but not required.

Technical Support

Posted 1 day ago

Job Description

Technical Support | Temp Work At Home

Health Care | Temp Work At Home

Who Can Apply?

College Graduates – No BPO experience needed

At least 6 months BPO experience for Undergraduates & SHS/HS Graduates (Old Curriculum)

Must have an active Viber account

Must have a strong internet connection

Residing within Everise Locations or nearby areas

BGC, Taguig City

Technical Support | Temp Work At Home

Financial | On Site

Health Care | Temp Work At Home

Who Can Apply?

College Graduates – No BPO experience needed

At least 6 months BPO experience for Undergraduates & SHS/HS Graduates (Old Curriculum)

Must have an active Viber account

Must have a strong internet connection

Residing within Everise Locations or nearby areas

How did you hear About Us?

• EMPLOYEE Referral
• EMPLOYEE NAME; Kristine Villanueva
• EMPLOYEE ID;

What Locations Can I Find These Jobs In? #J-18808-Ljbffr

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