Network Operations Engineer

2 weeks ago

Quezon City, Philippines MicroSourcing Full time

Discover your 100% YOU with MicroSourcing

Position: Network Operations Engineer

Location: Libis, Quezon City

Work setup & shift: Onsite | Rotating Schedule (Dayshift)

Why join MicroSourcing?

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

As a Network Security Engineer, you will be responsible for:

  • Monitor and triage incoming support cases via a shared queue.
  • Prioritize and resolve quick-win issues to meet response and resolution SLAs.
  • Identify and escalate Severity 1 cases following established protocols.
  • Maintain and update backlog cases with clear, structured documentation.
  • Participate in weekend/on-call support as per the rotation schedule.
  • Troubleshoot issues related to Linux systems, basic networking, virtualization, and cloud environments.
  • Reproduce customer issues in lab environments and provide detailed findings to R&D when needed.

What You Need

Non-negotiable Requirements:

  • Prior Enterprise Customer experience (supporting global clients or customers, not internal users)
  • Prior direct experience working for vendors and supporting paying customers. (Example of vendors include Cisco, Palo Alto, Checkpoint, Sophos, etc.)
  • Proven experience, hands-on with the networking devices, security devices, and a good grasp of the Linux Operating system
  • A minimum of 4-5 years of knowledge/prior experience in Linux Operating System and Networking is required.
  • Global support experience working with internal and external stakeholders is a requirement.
  • Excellent communication skills.
  • Basic knowledge of any Scripting Languages like Bash, PowerShell, and Python would be nice to have.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

MicroSourcing is an equal opportunities employer and welcomes applications from all qualified candidates.

#J-18808-Ljbffr

  • Network Operations Center

    1 week ago

    Quezon City, National Capital Region, Philippines Best Resource Enterprise Network Inc. Full time ₱576,000 - ₱720,000 per year

    Overall Description:Responsible for monitoring and maintaining the stability and performance of the company's systems.­­­­­­­­Key Responsibilities:· Monitor data center systems and network traffic to ensure continuous and stable system operations.· Identify performance bottlenecks or unusual traffic patterns and coordinate with the team for...

  • Network Operations Engineer

    20 hours ago

    Quezon City, National Capital Region, Philippines MicroSourcing Full time ₱1,200,000 - ₱2,400,000 per year

    Discover your 100% YOU with MicroSourcingPosition: Network Operations EngineerLocation: Libis, Quezon CityWork setup & shift: Onsite | Rotating Schedule (Dayshift)Why join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life...

  • Network Operations Centre Engineer

    3 weeks ago

    Quezon City, Philippines Acquire Intelligence Full time

    Join to apply for the Network Operations Centre Engineer role at Acquire Intelligence We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! At Acquire Intelligence, our...

  • Senior Network Engineer

    4 weeks ago

    Quezon City, Philippines Pronet Systems Integrated Network Solution Inc. Full time

    Overview Pronet Systems Integrated Network Solution Inc. – On-site position in Quezon City. 3-5 years of experience required. Bachelor’s degree. Full-time. Job Title Network Engineer Responsibilities Design, implement, and maintain network infrastructures. Monitor network performance and troubleshoot issues. Ensure network security and integrity....

  • Network Operations Center Engineer

    3 weeks ago

    Quezon City, Philippines Acquire Intelligence Full time

    Network Operations Center Engineer role at Acquire Intelligence. We are an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. At Acquire Intelligence, our mission is to help business work smarter. We bring together the best people, efficient processes, and automation to help companies grow...

  • Network Operations Center

    5 days ago

    Quezon City, Philippines Best Resource Enterprise Network Inc. Full time

    Overview Overall Description: Responsible for monitoring and maintaining the stability and performance of the company’s systems. Key Responsibilities Monitor data center systems and network traffic to ensure continuous and stable system operations. Identify performance bottlenecks or unusual traffic patterns and coordinate with the team for resolution....

  • Network Engineer

    4 weeks ago

    Quezon City, Philippines GlowTouch Technologies Full time

    Overview Join to apply for the Network Engineer role at GlowTouch Technologies . Network Engineer – Job Description UnifyCX’s Network Engineer must be friendly and pleasant to work with, flexible, and ready to take on new challenges. In this role, you will Implement, configure, and maintain the company’s local and wide area networks (LAN/WAN). ...

  • Network Operations Engineer

    3 days ago

    Cebu City, Central Visayas, Philippines Lexmark Research & Development Corporation Full time ₱1,200,000 - ₱2,400,000 per year

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

  • Network Operations Engineer

    2 weeks ago

    Paranaque City, Calabarzon, Philippines White Cloak Technologies Full time ₱1,200,000 - ₱2,400,000 per year

    The Network Operations Engineer will support the organizations Network Operations as part of a staff augmentation engagement. The role focuses on ensuring network stability, availability, and performance by providing proactive monitoring, incident response, troubleshooting, and operational reporting. This position plays a critical role in maintaining...

  • Network Engineer

    4 weeks ago

    Quezon City, Philippines UnifyCX Full time

    UnifyCX Quezon City, National Capital Region, Philippines Network Engineer – Job Description UnifyCX’s Network Engineer must be friendly and pleasant to work with, flexible, and ready to take on new challenges. In This Role, You Will Implement, and maintain the company’s local and wide area networks (LAN/WAN). Configure, support, and troubleshoot...