Network Operations Engineer

2 days ago

Quezon City, National Capital Region, Philippines MicroSourcing Full time ₱1,200,000 - ₱2,400,000 per year

Discover your 100% YOU with MicroSourcing
Position: Network Operations Engineer

Location: Libis, Quezon City

Work setup & shift: Onsite | Rotating Schedule (Dayshift)

Why join MicroSourcing?

You'll Have

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:
As a Network Security Engineer, you will be responsible for:

  • Monitor and triage incoming support cases via a shared queue.
  • Prioritize and resolve quick-win issues to meet response and resolution SLAs.
  • Identify and escalate Severity 1 cases following established protocols.
  • Maintain and update backlog cases with clear, structured documentation.
  • Participate in weekend/on-call support as per the rotation schedule.
  • Troubleshoot issues related to Linux systems, basic networking, virtualization, and cloud environments.
  • Reproduce customer issues in lab environments and provide detailed findings to R&D when needed.

What You Need
Non-negotiable Requirements:

  • Prior Enterprise Customer experience (supporting global clients or customers, not internal users)
  • Prior direct experience working for vendors and supporting paying customers. (Example of vendors include Cisco, Palo Alto, Checkpoint, Sophos, etc.)
  • Proven experience, hands-on with the networking devices, security devices, and a good grasp of the Linux Operating system
  • A minimum of 4-5 years of knowledge/prior experience in Linux Operating System and Networking is required.
  • Global support experience working with internal and external stakeholders is a requirement.
  • Excellent communication skills.
  • Basic knowledge of any Scripting Languages like Bash, PowerShell, and Python would be nice to have.

About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

For more information, visit

  • Terms & conditions apply

  • Chief Network Operations Engineer

    2 weeks ago

    Quezon City, National Capital Region, Philippines beBeeSystem Full time ₱2,500,000 - ₱3,000,000

    Job OverviewThe L3 System Engineer is responsible for troubleshooting complex Windows OS and networking issues, collaborating with vendors for third-party software support when needed. This role involves managing network infrastructure, maintaining server and workstation systems, and delivering exceptional customer service to clients while supporting and...

  • Network Engineer

    1 week ago

    Quezon City, National Capital Region, Philippines Stradcom Corporation Full time ₱900,000 - ₱1,200,000 per year

    1. Network MonitoringAssure network connectivity at all times (LAN and WAN);Perform daily status and network health monitoring of link and network equipment for NCR and Luzon sites;Perform maintenance of network monitoring system such as, but not limited to, WhatsUp Gold and Packeteer PacketShaper;Determine protocols and nodes that contribute to system...

  • Network Engineer

    1 week ago

    Quezon City, National Capital Region, Philippines STRADCOM Corporation Full time ₱900,000 - ₱1,200,000 per year

    Network MonitoringAssure network connectivity at all times (LAN and WAN);Perform daily status and network health monitoring of link and network equipment for NCR and Luzon sites;Perform maintenance of network monitoring system such as, but not limited to, WhatsUp Gold and Packeteer PacketShaper;Determine protocols and nodes that contribute to system slowdown...

  • Network Operations Engineer

    2 hours ago

    Mandaluyong City, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full time ₱1,200,000 - ₱2,400,000 per year

    Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Network Operations Engineer, you will be working at the heart of our business. This means that the skills and business insight gained can serve as an...

  • Network Operations Center Engineer

    2 weeks ago

    Quezon City, National Capital Region, Philippines Acquire Intelligence Full time $104,000 - $130,878 per year

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldAt Acquire Intelligence, our mission is to help business work smarter. We bring together the best people, efficient...

  • Network Operations Centre Engineer

    2 weeks ago

    Quezon City, National Capital Region, Philippines Acquire Intelligence Full time $104,000 - $130,878 per year

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldAt Acquire Intelligence, our mission is to help business work smarter. We bring together the best people, efficient...

  • Network Operations Centre Engineer

    2 weeks ago

    Quezon City, National Capital Region, Philippines Acquire Intelligence Full time $70,000 - $120,000 per year

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldAt Acquire Intelligence, our mission is to help business work smarter.We bring together the best people, efficient...

  • Network Engineer

    3 weeks ago

    Quezon City, National Capital Region, Philippines SupportNinja Full time

    OverviewNetwork Security Engineer. Onsite at The Sanctum, SM - North EDSA, QC.ResponsibilitiesServe as a support resource, resolving basic to medium customer-reported issues related to SD-WAN, firewalls, routers, and switches.Receive customer calls and own case lifecycle in Salesforce and ServiceNow.Troubleshoot and resolve VPN tunnel issues (Phase 1 and 2),...

  • Network Engineer

    3 weeks ago

    Quezon City, National Capital Region, Philippines Questronix Corporation Full time

    Job DescriptionMonitor and manage routers, switches, firewalls, and wireless access points.Implement network changes, firmware upgrades, and configuration backups.Resolve incidents, analyze root causes, and coordinate with telco providers and vendors.Support VPNs, firewalls, load balancers, and DNS/DHCP configurations.Document network architecture, topology,...

  • Network Engineer

    3 weeks ago

    Mandaluyong City, National Capital Region, Philippines DFI Retail Group Full time

    OverviewIs this your next challenge as a Network Engineer?The challenge is toThe Network Engineer will be responsible for supporting and troubleshooting network infrastructure, ensuring the stability and performance of enterprise-level networks. This role requires in-depth knowledge of networking protocols, hardware, and software, as well as the ability to...