Sales Ops Team Lead

3 weeks ago

Metro Manila Philippines Snappr Inc. Full time

At Snappr, we help businesses get visual content more easily, with higher quality, and at scale. We use the best technology to connect visual content creators; such as photographers, videographers, and image editors, with businesses that need their skills to tell the story of their products and services through all forms of visual content.

We foster a culture of extreme ownership, empowering our team to excel as business owners. We're not just a team; we're a league of A-players dedicated to reaching peak performance. As an analytical creative, you'll thrive in our unrivaled environment, where technology meets creativity. We embrace diversity and invite individuals from all backgrounds to join us in revolutionizing the ecosystem of visual content; building a future where we help businesses drive growth and sales by telling better visual stories.

About the team:

Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial individuals who are redefining photography everywhere. You will get to work directly with the leadership team in resolving our most complex customer problems. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket ship has a seat open just for you.

About the role:

With our global footprint and hyper-growth, one of Snappr’s top priorities is to grow the quality and quantity of Photoshoot Sales Specialists in our Manila office. As a Sales Team Lead on this team, you will oversee, motivate, coach, and develop our high-energy team of frontline. A Snappr leader will work to ensure excellent customer engagement, streamline sales processes, and foster a high-performance culture aligned with company goals. By providing guidance, coaching, and development to our team in their daily customer interactions, your impact here will be the lifeblood that powers Snappr’s explosive growth and enables our consumers to access on-demand photography worldwide.

What you'll do:
  • Track individual and team performance metrics to ensure sales targets are met or exceeded
  • Analyze the team's productivity and identify areas for improvement
  • Develop and execute strategies to improve the team's performance
  • Handle escalations and resolve our most challenging and complex problems
  • Prepare regular reports on team performance and key achievements.
  • Hustle - take ownership of Snappr's growth and do whatever it takes to get the job done
What you'll need:
  • Minimum of 5 years progressive experience in sales operations,with at least 2 years in a sales leadership role.
  • A track record of running performance improvement plans
  • Proven experience in effectively managing and leading a team.
  • Demonstrated experience in driving and achieving Key Performance Indicators (KPIs)
  • Strong analytical and problem-solving skills
  • Strong leadership skills
  • Great spreadsheet skills are an advantage
  • Familiarity with Outbound Sales is preferred but is not a hard requirement
  • Should be willing to work with creative people.
  • Should be willing to report onsite every day.
  • Should be open to working on a night shift (US).
Job benefits:
  • Competitive Salary
  • Php 1.5-2K/month transportation allowance
  • Day 1 HMO (w/ 2 free dependents)
  • Meals provided daily + free coffee and snacks
  • 20 days of paid time off
  • Company Equity
  • Great workspace in Ortigas CBD
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