Sr. HR and US Payroll Specialist

4 weeks ago

Angeles, Philippines Tutor Me LA LLC Full time
Sr. HR and US Payroll Specialist (Work from Home)

Tutor Me Education is reshaping how students learn

Overview

This role reports to the Director of Payroll & Billing and is responsible for day-to-day data entry activities for Payroll & Billing, and serves as a backup to Human Resources. The position partners with market teams to ensure timely, accurate payroll and billing, including following up on outstanding invoices. The successful candidate will demonstrate a customer service orientation and align with the company's values of providing quality service to associates and clients.

Responsibilities Payroll and Billing
  • Process requests for Tutor Me Education clients and order setup
  • Process and transact normal payroll processing for non-specialized client requests
  • Transact entries in third-party billing systems
  • Prepare supporting attachments for billing
  • Daily, weekly, monthly, and periodic Avionte order and assignment housekeeping
  • Monitor and address level 1 work orders
  • Research client, customer, and associate escalations
  • Confirm and address direct deposit setups
Sales Operation
  • Sales administration support
General Support
  • Assist and participate in data efforts for special projects
  • Monitor and respond to emails
Human Resources
  • Daily, weekly, monthly, and periodic Tutor Me Education employee housekeeping
  • Research client, customer, and associate escalations
  • Verify and activate employee records
  • Monitor and address level 1 work orders
  • Conduct contractual internal audits and gaps analysis
Technology
  • Monitor and address level 1 work orders
  • Order, monitor, and schedule timekeeping clock setups
  • Monitor secondary systems and escalate abnormalities
  • Monitor shared mailboxes and route applicable items to proper owner
  • Complete technical reviews to ensure systems match intentions
  • Daily, weekly, monthly, and periodic system housekeeping

Salary: ₱40K–₱45K per month

Requirements

What You Bring:

  • University graduate
  • English fluency required - any knowledge of Spanish is a bonus
  • Computer proficient & systems-savvy - MS Office/Google Suite, QuickBooks; capable of learning new software quickly if no prior experience
  • 2-4 years of experience ideal
  • Access to sufficient computer equipment & internet access at office and at home
  • May be required to work beyond normal scheduled hours when necessary and may be subject to callbacks during emergency conditions

Don't meet every single requirement? At Tutor Me Education we are committed to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but you don't feel 100% aligned with the qualifications, we encourage you to apply anyway. You may just be the right fit for this or other roles.

Benefits
  • Fully Remote
  • PTO
  • Etc.

Location: Manila, National Capital Region, Philippines

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